Face Scan camera not loading

[CagyOmnivore135_XBL]

Every time i try to face scan, the process stalls when I try to open the camera after selecting Face Scan. I just get a loading circle that goes round and round. Have tried uninstall/reinstall, logging in and out and no luck.

I have a Motorola Edge 5G UW (2021)

Looks to be incompatibility between the software and hardware.

Any thoughts on when it might be fixed?

[sbchamps17_NSW]

When you get a new phone