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Companion App says complete tutorial or login in console first

Scheduled Pinned Locked Moved Companion App
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  • sbchamps17_NSWS Online
    sbchamps17_NSWS Online
    sbchamps17_NSW
    wrote on last edited by sbchamps17_NSW
    #66

    I've been having problems with not getting notifications that my cards have sold or when my buy order goes through, it started last Friday with the new content drop sent in a ticket but no answer then all the sudden it starts working again on either Tuesday or Wednesday but it happened again this past Friday then started working again tonight. Got an email back from Manny that it's on my end and to uninstall and reinstall the app except for the fact that I've already done that 2 or 3 times so I emailed him back telling him that it's not on my end that it's on theirs. They need to stop blaming us for everything when it's on their end

    A 1 Reply Last reply
    0
  • A Offline
    A Offline
    AllRise__99_MLBTS
    replied to Guest on last edited by
    #67

    @sbchamps17 I wish not getting notifications was my issue. I can’t use the app at all. It’ll load the market place for a few seconds and you can view players but if you click on someone it’ll immediately go to the “complete tutorial” screen then it becomes unusable. When I link accounts I’ll sign into my MLB the show account, then click link with psn. It will always flash “error occurred” quickly and then bring up the screen where I choose what account to link. It’ll list my PSN with level 0 and 0 stubs, but correct PSN name. It also says I can choose the mlb the show account instead but there’s big red scary letters that say it’ll delete my account progress if I choose that one. That is the one SINGLE thing I haven’t tried for obvious reasons.

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #68

    Yep - locked out for this season apparently

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #69

    Guess it's time to give up

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #70

    Garbage tech support

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #71

    Do they even look at this message board?

    1 Reply Last reply
    0
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #72

    Garbage company

    1 Reply Last reply
    0
  • AllRise__99_PSNA Offline
    AllRise__99_PSNA Offline
    AllRise__99_PSN
    wrote on last edited by
    #73

    The lack of communication is astounding. As a nurse if I’m late for anything or lack communication on this level I get REEMED. Embarrassing. They should truly be embarrassed. They get cooked on Twitter daily though for the game being completely garbage but these people behind the scenes that are supposed to help us should be the ones getting the heat. Absolutely awful

    1 Reply Last reply
    0
  • AllRise__99_PSNA Offline
    AllRise__99_PSNA Offline
    AllRise__99_PSN
    wrote on last edited by
    #74

    Laughable. No help. Absolute joke you all are

    1 Reply Last reply
    0
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #75

    I couldn't agree more. We're entering season 2 and still NOTHING from SDS

    1 Reply Last reply
    0
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #76

    Same issue. I've been playing the show for over a decade - this is absolutely pathetic from SDS

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #77

    The inaction from SDS continues

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #78

    Pathetic company

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #79

    No help whatsoever

    1 Reply Last reply
    0
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    wrote on last edited by
    #80

    Hello! We're collecting everyone that is still experiencing this issue. So if you are, please respond to this thread too.

    AllRise__99_PSNA WaitingForGordo_PSNW Pat_SDS_PSNP 3 Replies Last reply
    0
  • AllRise__99_PSNA Offline
    AllRise__99_PSNA Offline
    AllRise__99_PSN
    replied to Guest on last edited by
    #81

    @Pat_SDS_PSN I honestly didn’t think it would happen. A response. Thank you for responding. Yes we are all experiencing this issue. Please tell me there’s some fix in the works? So happy we finally hear something.

    1 Reply Last reply
    1
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    replied to Guest on last edited by
    #82

    @Pat_SDS_PSN here!

    1 Reply Last reply
    1
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    replied to Guest on last edited by
    #83

    We'll take a look at both your accounts.

    Pat_SDS_PSNP 1 Reply Last reply
    0
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    replied to Guest on last edited by
    #84

    @AllRise__99_PSN , @WaitingForGordo_PSN

    Do you guys get the same error on the game site also? or does it happen only on the app?

    WaitingForGordo_PSNW AllRise__99_PSNA 2 Replies Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    replied to Guest on last edited by
    #85

    @Pat_SDS_PSN same on website or app. It's cost me countless stubs.

    1 Reply Last reply
    0

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