Account Reset? 4/4/24
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@Victor_SDS Listen if my companion app shows my actual level, my amount of stubs, my progress, and my team and guess what my companion apps username is...oh yeah it's the same one being used on the switch but yet doesn't have what my companion app is showing. MAKE IT MAKE SENSE. If you can "manually" give us our stuff back then do it that way. You waisted our time for the last month, now it's time for you to take the time and "MANUALLY" give everyone their stuff back. Cause all of this is completely unacceptable and you think putting out another update is gonna fix it. Just fix the dang issues that we are presenting to you. Help the customer not your stupid wallet.
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@CronKC7 Exactly!
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Switch issue account same no fix ..cant link been since april 4 reset havent been avle play on my switch
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For those who were having issues re-linking to the Switch, can you check again - there were updates made early this morning.
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@Victor_SDS link is now available
But the 0 lv 0 stub problem is not solved -
@Victor_SDS After many attempts so far, progress has been lost
I relinked it but the progress issue is still not resolved -
@Victor_SDS still not working for me say been already linked, or i get error linking
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@Victor_SDS Still not working
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@Victor_SDS Will SDS leave the account reset issue unresolved?
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@Victor_SDS It's already been a month.
Which issues have SDS currently resolved and which issues are they currently working on?1 lv0 stub0 due to account reset
2 Switch unlinkable problem
3 Progress not displayed in Companion app -
So another update and still no fix to the Switch linking error. The entire "support" team should be fired, Maybe hire some competent people.
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As of 3:30 pm EST I have successfully been able to link my switch account
It's a miracle -
@Richlin06 Has the game progressed again?
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Link it using the code from your switch it worked for me
Fingers crossed
Side note I put in another ticket this morning (not sure if it helped ) -
Also yes all progress was recovered
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I still have no progress back
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Finally, there was no response from SDS at all.
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@mistymountain did you get your stuff back?
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It's been a month and it hasn't come back.
SDS is looking down on me.
I'm really angry, they don't seem to want to do anything. -
If SDS can't solve it, give me a refund.
I will never buy this game again.