Diamond equipment replaced by gold equipment
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You’re not alone, we’re all trying to get answers. Most of us spent stubs for diamond level cleats and they were simply changed to gold.
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Still waiting for them to make it available to buy/ sell Jordan and Nike equipment.
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Sooo I am definitely not the only one this happening to this is craziness first I got them from a diamond pack then one update completely changed the design of the shoe and now it is gold and took a substantial hit in boosts! How is this right?
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I reached out and am still waiting to hear from SDS. Been 2 days and they still haven’t contacted me with any answers or a resolution
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@GreenEydBndt please keep me informed with what they say
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I’ll let you all know when/if I hear something
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@GreenEydBndt waiting for a response almost a week. Where wasting our time
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Finally got response today, but no resolution yet. See below message.
Hello- Thank you for the email. We have passed this to the team for investigation. They may contact you for additional information if required. We appreciate your patience as we look into this matter further and regret any inconvenience.
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They’ve downgraded the cleats probably because there were too many adidas diamond cleats, you were unlucky on having those ones I guess, you’re not gonna get new ones or a refund… the thing that’s bothering me the most is the Nike and Jordan equipment, I’ve been getting some stuff on packs but nothing available for purchase in the market, it’s unbelievable!
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Great news after persistently chasing support. They have refunded cleats value.
Confirmation from Manny (The Show)
Apr 16, 2024, 6:41 PM PDTHi,
Thanks for reaching out, I'd love to help. We have returned the 11,742 stubs you spent on the cleats originally.
Best,
Manny
The Show Support -
@Serbia1972
Glad you got your stubs back, hopefully I’ll be getting a message today!
