Let's assume for a minute, they can't bring back accounts...
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I’m on one of the affected accounts. I went on a 10 day vacation a few days after launch so I have relatively little invested in the game time wise and havnt gotten to the point where I was close to any collections and I’m still dumb founded by this. The thought of starting over without the 5 bs packs 10k stubs and the Griffey card I got at launch AND having to go through all the tutorials and starter programs again is just not doing it for me. I don’t want to compensated I want my account back. Completely losing everyone’s data is not a technical difficulty it’s a completely unacceptable ridiculous situation. It’s unbelievable actually, that a company can be in this situation where they have so much data they feel the need to continuously manipulate how people earn rewards “playing how the want” but don’t have enough data to simply restore people’s virtual card inventory
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Did anyone get their account back, I'm at work and want to know when I get off in the morning if I will have my account back.
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@Nomus1974 I didn’t
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@Nomus1974 not me buddy, im also wait a bit longer to see if they can fix it
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@DelThaFunkee its happend to some people before on a smaller scale if you file a ticket with sds they will fix it for you or its possible if you pressed the icon that says dont press this one or your account will be whiped i would guess will still be compensated for the exact cards they had's market values because if you were alreadys signed in and we all magiclly got logged out shown error messages or shown an account with zero which none of that ever should have happend
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My account appears to be fixed and back to normal
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My account was not affected. I understand the frustration of those that were affected. I believe that the has to be a common factor behind all the accounts that this happened to. Why just some and not all?
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I think those affected still deserve at least a 10 pack of shoe packs least they can do
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@DelThaFunkee said in Let's assume for a minute, they can't bring back accounts...:
I'm on of the affected accounts. I would like to play the game now, but have zero interest to do so in the current situation.
What if they can't get any data back to confirm what so many people have spent time and money doing? How would they get those affected back playing?
When a company makes a massive mistake like this... they generally need to go well above and beyond in compensation to regain the loyalty of their customers. Do they provide compensation to those affected, but not to the people that still have their accounts?
Who knows how this all shakes out... but I do not envy the indvidual/s that will be held responsible for this monumental fiasco.
If I had my account reset and couldn't get it back I'd quit the Show 24 and wait till next year's game.
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@GoTitans3 Nothing is non refundable, it's called a chargeback. Sure I'll lose my account all together, but I'll get every dime I spent on TheShow back.
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@DelThaFunkee said in Let's assume for a minute, they can't bring back accounts...:
I'm on of the affected accounts. I would like to play the game now, but have zero interest to do so in the current situation.
What if they can't get any data back to confirm what so many people have spent time and money doing? How would they get those affected back playing?
When a company makes a massive mistake like this... they generally need to go well above and beyond in compensation to regain the loyalty of their customers. Do they provide compensation to those affected, but not to the people that still have their accounts?
Who knows how this all shakes out... but I do not envy the indvidual/s that will be held responsible for this monumental fiasco.
"Go above and beyond"? SDS? Seriously???
FFS, they haven't even said the words "apologize" or "sorry" because it's not smart $ to do so. They say "thank you for your patience" and "keep the feedback coming."
It's disrespectful and patently immoral. Budget-shelf Machiavelli [censored] by this company.
SDS at this point is just [censored] pathetic.
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@major_woody_ said in Let's assume for a minute, they can't bring back accounts...:
My account was not affected. I understand the frustration of those that were affected. I believe that the has to be a common factor behind all the accounts that this happened to. Why just some and not all?
It has to do with the time it happened. Nothing else. If you were unlucky enough to actually be playing the game (!) when the [censored] hit the fan, SDS "appreciated your patience" and wants you to "keep the feedback coming."
Shout out, best communication ever
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@SuntLacrimae50 said in Let's assume for a minute, they can't bring back accounts...:
@DelThaFunkee said in Let's assume for a minute, they can't bring back accounts...:
I'm on of the affected accounts. I would like to play the game now, but have zero interest to do so in the current situation.
What if they can't get any data back to confirm what so many people have spent time and money doing? How would they get those affected back playing?
When a company makes a massive mistake like this... they generally need to go well above and beyond in compensation to regain the loyalty of their customers. Do they provide compensation to those affected, but not to the people that still have their accounts?
Who knows how this all shakes out... but I do not envy the indvidual/s that will be held responsible for this monumental fiasco.
"Go above and beyond"? SDS? Seriously???
FFS, they haven't even said the words "apologize" or "sorry" because it's not smart $ to do so. They say "thank you for your patience" and "keep the feedback coming."
It's disrespectful and patently immoral. Budget-shelf Machiavelli [censored] by this company.
SDS at this point is just [censored] pathetic.
It’s not that, lawyers will tell you not to apologize because it’s an admission of guilt. They know legal repercussions can come from this so they’ll never apologize.
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@mike_honcho_gbo said in Let's assume for a minute, they can't bring back accounts...:
@SuntLacrimae50 said in Let's assume for a minute, they can't bring back accounts...:
@DelThaFunkee said in Let's assume for a minute, they can't bring back accounts...:
I'm on of the affected accounts. I would like to play the game now, but have zero interest to do so in the current situation.
What if they can't get any data back to confirm what so many people have spent time and money doing? How would they get those affected back playing?
When a company makes a massive mistake like this... they generally need to go well above and beyond in compensation to regain the loyalty of their customers. Do they provide compensation to those affected, but not to the people that still have their accounts?
Who knows how this all shakes out... but I do not envy the indvidual/s that will be held responsible for this monumental fiasco.
"Go above and beyond"? SDS? Seriously???
FFS, they haven't even said the words "apologize" or "sorry" because it's not smart $ to do so. They say "thank you for your patience" and "keep the feedback coming."
It's disrespectful and patently immoral. Budget-shelf Machiavelli [censored] by this company.
SDS at this point is just [censored] pathetic.
It’s not that, lawyers will tell you not to apologize because it’s an admission of guilt. They know legal repercussions can come from this so they’ll never apologize.
Oh, I know. SDS takes legal advice from the firm that prepped the former presidents of Harvard and Penn for their congressional hearing, apparently.
