Web Access been Restricted for 2 months
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MlB The Show Tech support has never been more useless than it has been this year. I don't know if they hired a bunch of new personnel, or if there was a mandate from up above, but you'll receive nothing but useless canned responses and shoulder shrugs.
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@Pennstatefencer_MLBTS said in Web Access been Restricted for 2 months:
MlB The Show Tech support has never been more useless than it has been this year. I don't know if they hired a bunch of new personnel, or if there was a mandate from up above, but you'll receive nothing but useless canned responses and shoulder shrugs.
I think they were probably more useless last year with the duplicate TA cards but there is no excuse this year with those tickets not being 90% of their workload
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This is too bad because I am under the impression that my account has been restricted by an ''algorithm'' and not by something I actually did do wrong. Should I have opened less windows or completed my sales order/buy order slower not to be detected by this algorithm? Bans/restrictions should not be made final by an algorithm without having the chance to have it reviewed and lifted quickly.
We talking about algorithm? (had to do it)
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Maybe stop creating duplicate tickets?
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The second ticket was created by SDS themselves as they had moved my original request. Thanks for your input though.
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I've been having the same problem for months, i just gave up and started using the app. It's quicker anyway.
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@the_dragon1912 said in Web Access been Restricted for 2 months:
@Pennstatefencer_MLBTS said in Web Access been Restricted for 2 months:
MlB The Show Tech support has never been more useless than it has been this year. I don't know if they hired a bunch of new personnel, or if there was a mandate from up above, but you'll receive nothing but useless canned responses and shoulder shrugs.
I think they were probably more useless last year with the duplicate TA cards but there is no excuse this year with those tickets not being 90% of their workload
They were overwhelmed last year which led to a long time between ticket and response. This year it's more like they're Comcast employees on an episode of South Park.
They get off on being as unhelpful as possible.
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Yep. I couldn't agree more.
I know some people from my household that are still forum banned. No explanation. Customer service tickets unanswered. Zero acknowledgement. Yet some people can still
post everyday with no consequences or positive contribution to the community.Oh well.
BTW- My dad says hello to everyone. I'll be sending some folks some DM's before something else happens.
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@hobowillie_NSW said in Web Access been Restricted for 2 months:
Yep. I couldn't agree more.
I know some people from my household that are still forum banned. No explanation. Customer service tickets unanswered. Zero acknowledgement. Yet some people can still
post everyday with no consequences or positive contribution to the community.Oh well.
BTW- My dad says hello to everyone. I'll be sending some folks some DM's before something else happens.
The fact that Hoboadam, Schnauzer, ARVCPA, and a dozen other forum regulars got banned for no reason is absurd. Tell your dad to just sign in with his MLBTheShow account. Trolls have been
posting on a daily basis with nothing but crickets from the mods. It's clear they did their best to burn the place to the ground and then skipped town.#workingasintended.
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@Pennstatefencer_MLBTS said in Web Access been Restricted for 2 months:
@hobowillie_NSW said in Web Access been Restricted for 2 months:
Yep. I couldn't agree more.
I know some people from my household that are still forum banned. No explanation. Customer service tickets unanswered. Zero acknowledgement. Yet some people can still
post everyday with no consequences or positive contribution to the community.Oh well.
BTW- My dad says hello to everyone. I'll be sending some folks some DM's before something else happens.
The fact that Hoboadam, Schnauzer, ARVCPA, and a dozen other forum regulars got banned for no reason is absurd. Tell your dad to just sign in with his MLBTheShow account. Trolls have been
posting on a daily basis with nothing but crickets from the mods. It's clear they did their best to burn the place to the ground and then skipped town.#workingasintended.
Dad's PSN account has many years of helpful and relevant posts. We purposely don't link the PSn, XBOX and Wii accounts. Our household uses all 3 deluxe digital editions.
Back to the bans for a quick second though. You'd think that a mild explanation of what would be deemed "ban worthy" would spark an "okay, I'll do better", instead of a cowardly ban with a conscious effort to not reply to customer service inquiries done through the appropriate channels.
We have a discord of guys from these boards we've had going for 6+ years. Only 2 of us really visit TSN regularly.
We weren't aware of the broad brushed bans handed out. It is absurd and really just sad. If members like the ones you mentioned aren't permitted to use site features due to a TSN ban, what's the point of having these forums.
Banning a user prevents them from accessing game history, user name look ups for records as well DM's to other forum members. Just absolutely mind boggling.
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