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Please! Anyone who knows about connection issues!

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  • Misfits_138_1_PSNM Offline
    Misfits_138_1_PSNM Offline
    Misfits_138_1_PSN
    wrote on last edited by
    #1

    I am at my witts end.
    I have a wired connection. My speeds are between 50-55 download.
    I created a static ip address, changed the DNS to 8.8.8.8 and 8.8.4.4.
    I started messaging with the MTU.
    I even initialized the ps4 and re-installed the game.

    Yet I routinely get kicked offline in h2h.
    I would have won 3 games today. Instead I'm 0-3 because of a lost connection.
    I can see my Gateway directly in front of me, and the lights never even blink-- solid green.

    And the signal never drops otherwise.

    If anyone has any advice, PLEASE let me know.
    I even got a new Gateway from my ISP.

    NCStateHokie_PSNN T-rox_09_MLBTST 2 Replies Last reply
    0
  • KOTANK1334_PSNK Offline
    KOTANK1334_PSNK Offline
    KOTANK1334_PSN
    wrote on last edited by KOTANK1334_PSN
    #2

    Did you set up port forwarding for the TCP/UDP ports on your router for PS5? That might help. Also, one thing I did when I set that up was I noticed the DNS address my ISP was using so I pinged it and it returned much faster than Googles DNS which you have there. So I set that in my PS5 DNS as well.

    Don't know if any of that will resolve your issue. But it's worth a shot.

    Misfits_138_1_PSNM 1 Reply Last reply
    0
  • Misfits_138_1_PSNM Offline
    Misfits_138_1_PSNM Offline
    Misfits_138_1_PSN
    replied to Guest on last edited by
    #3

    @kotank1334_psn said in Please! Anyone who knows about connection issues!:

    Did you set up port forwarding for the TCP/UDP ports on your router for PS5? That might help. Also, one thing I did when I set that up was I noticed the DNS address my ISP was using so I pinged it and it returned much faster than Googles DNS which you have there. So I set that in my PS5 DNS as well.

    Don't know if any of that will resolve your issue. But it's worth a shot.

    Thanks!
    I haven't tried port forwarding yet.
    And I'll check the dns

    1 Reply Last reply
    1
  • KOTANK1334_PSNK Offline
    KOTANK1334_PSNK Offline
    KOTANK1334_PSN
    wrote on last edited by
    #4

    Did you try any of this and did it do anything ?

    1 Reply Last reply
    0
  • NCStateHokie_PSNN Offline
    NCStateHokie_PSNN Offline
    NCStateHokie_PSN
    replied to Guest on last edited by
    #5

    @misfits_138_1_psn said in Please! Anyone who knows about connection issues!:

    I am at my witts end.
    I have a wired connection. My speeds are between 50-55 download.
    I created a static ip address, changed the DNS to 8.8.8.8 and 8.8.4.4.
    I started messaging with the MTU.
    I even initialized the ps4 and re-installed the game.

    Yet I routinely get kicked offline in h2h.
    I would have won 3 games today. Instead I'm 0-3 because of a lost connection.
    I can see my Gateway directly in front of me, and the lights never even blink-- solid green.

    And the signal never drops otherwise.

    If anyone has any advice, PLEASE let me know.
    I even got a new Gateway from my ISP.

    PM Demise- this is right up his alley!

    1 Reply Last reply
    1
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    wrote on last edited by
    #6

    Another simple fix.

    Check out the Ethernet cable from your modem to your router. Also check the cable from the router to your console.

    All cables need Cat 5E or higher. Preferably 6+.

    It's overlooked often. Been there done that myself.

    D_e_m_I_s_E_PSND 1 Reply Last reply
    1
  • D_e_m_I_s_E_PSND Offline
    D_e_m_I_s_E_PSND Offline
    D_e_m_I_s_E_PSN
    replied to Guest on last edited by
    #7

    @hoboadam_psn said in Please! Anyone who knows about connection issues!:

    Another simple fix.

    Check out the Ethernet cable from your modem to your router. Also check the cable from the router to your console.

    All cables need Cat 5E or higher. Preferably 6+.

    It's overlooked often. Been there done that myself.

    This. Also check your ethernet cables and make sure the the tab (little plastic piece on top) is not broken. That can cause an unstable connection too.

    hoboadam_PSNH 1 Reply Last reply
    2
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    replied to Guest on last edited by
    #8

    @d_e_m_i_s_e_psn said in Please! Anyone who knows about connection issues!:

    @hoboadam_psn said in Please! Anyone who knows about connection issues!:

    Another simple fix.

    Check out the Ethernet cable from your modem to your router. Also check the cable from the router to your console.

    All cables need Cat 5E or higher. Preferably 6+.

    It's overlooked often. Been there done that myself.

    This. Also check your ethernet cables and make sure the the tab (little plastic piece on top) is not broken. That can cause an unstable connection too.

    Agreed. You want to hear that click.

    1 Reply Last reply
    1
  • KILLERPRESENCE4_PSNK Offline
    KILLERPRESENCE4_PSNK Offline
    KILLERPRESENCE4_PSN
    wrote on last edited by KILLERPRESENCE4_PSN
    #9

    Also make sure your ISP doesn’t time your connection out after a certain period of time once you reach a predetermined data cap. Most people don’t realize that their ISP’s have a fair use policy and once you reach a certain data usage level they throttle you or intentionally time your connection out to get you to stop doing what you’re doing. It’s a dirty little trick that is usually masked in fine print. I work for a huge ISP and this is a common practice for these guys.

    Misfits_138_1_PSNM 1 Reply Last reply
    1
  • KILLERPRESENCE4_PSNK Offline
    KILLERPRESENCE4_PSNK Offline
    KILLERPRESENCE4_PSN
    wrote on last edited by
    #10

    Also, you might consider upgrading your bandwidth. 50-55 is plenty to run this game but if other stuff is going on on your network that bandwidth can be eaten up real fast.

    1 Reply Last reply
    0
  • Misfits_138_1_PSNM Offline
    Misfits_138_1_PSNM Offline
    Misfits_138_1_PSN
    replied to Guest on last edited by
    #11

    @killerpresence4 said in Please! Anyone who knows about connection issues!:

    Also make sure your ISP doesn’t time your connection out after a certain period of time once you reach a predetermined data cap. Most people don’t realize that their ISP’s have a fair use policy and once you reach a certain data usage level they throttle you or intentionally time your connection out to get you to stop doing what you’re doing. It’s a dirty little trick that is usually masked in fine print. I work for a huge ISP and this is a common practice for these guys.

    Wow. That's unbelievable.
    But it makes sense with the issue I'm having.
    Literally out of nowhere I will be running smooth and then "Pow!", wired connection disconnected.

    1 Reply Last reply
    0
  • Misfits_138_1_PSNM Offline
    Misfits_138_1_PSNM Offline
    Misfits_138_1_PSN
    wrote on last edited by
    #12

    Thanks for the advice, fellas.
    Playing these games over the years has definitely been an education on internet connectivity!

    1 Reply Last reply
    1
  • theBlindRhino_PSNT Offline
    theBlindRhino_PSNT Offline
    theBlindRhino_PSN
    wrote on last edited by
    #13

    Did you try ejecting the disc and blowing in the slot?

    T KILLERPRESENCE4_PSNK 2 Replies Last reply
    1
  • T Offline
    T Offline
    TheHungryHole_PSN
    replied to Guest on last edited by
    #14

    @theblindrhino said in Please! Anyone who knows about connection issues!:

    Did you try ejecting the disc and blowing in the slot?

    you can blow in my slot anyday

    hoboadam_PSNH 1 Reply Last reply
    1
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    replied to Guest on last edited by
    #15

    @thehungryhole said in Please! Anyone who knows about connection issues!:

    @theblindrhino said in Please! Anyone who knows about connection issues!:

    Did you try ejecting the disc and blowing in the slot?

    you can blow in my slot anyday

    Hey now. This isn't Grindr.

    T NCStateHokie_PSNN 2 Replies Last reply
    1
  • T Offline
    T Offline
    TheHungryHole_PSN
    replied to Guest on last edited by
    #16

    @hoboadam_psn said in Please! Anyone who knows about connection issues!:

    @thehungryhole said in Please! Anyone who knows about connection issues!:

    @theblindrhino said in Please! Anyone who knows about connection issues!:

    Did you try ejecting the disc and blowing in the slot?

    you can blow in my slot anyday

    Hey now. This isn't Grindr.

    wood bats and ....... balls.........

    1 Reply Last reply
    2
  • KILLERPRESENCE4_PSNK Offline
    KILLERPRESENCE4_PSNK Offline
    KILLERPRESENCE4_PSN
    replied to Guest on last edited by
    #17

    @theblindrhino said in Please! Anyone who knows about connection issues!:

    Did you try ejecting the disc and blowing in the slot?

    ^^^ This is sarcasm. Please don’t do this!!!!

    1 Reply Last reply
    0
  • NCStateHokie_PSNN Offline
    NCStateHokie_PSNN Offline
    NCStateHokie_PSN
    replied to Guest on last edited by
    #18

    @hoboadam_psn said in Please! Anyone who knows about connection issues!:

    @thehungryhole said in Please! Anyone who knows about connection issues!:

    @theblindrhino said in Please! Anyone who knows about connection issues!:

    Did you try ejecting the disc and blowing in the slot?

    you can blow in my slot anyday

    Hey now. This isn't Grindr.

    His Screen Name is the hungryhole so........m

    hoboadam_PSNH 1 Reply Last reply
    0
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    replied to Guest on last edited by
    #19

    @ncstatehokie_psn said in Please! Anyone who knows about connection issues!:

    @hoboadam_psn said in Please! Anyone who knows about connection issues!:

    @thehungryhole said in Please! Anyone who knows about connection issues!:

    @theblindrhino said in Please! Anyone who knows about connection issues!:

    Did you try ejecting the disc and blowing in the slot?

    you can blow in my slot anyday

    Hey now. This isn't Grindr.

    His Screen Name is the hungryhole so........m

    He and I are good friends actually.

    But yeah, many years ago, I said the same thing. Hahaha.

    1 Reply Last reply
    0
  • T-rox_09_MLBTST Offline
    T-rox_09_MLBTST Offline
    T-rox_09_MLBTS
    replied to Guest on last edited by T-rox_09_MLBTS
    #20

    @misfits_138_1_psn said in Please! Anyone who knows about connection issues!:

    I am at my witts end.
    I have a wired connection. My speeds are between 50-55 download.
    I created a static ip address, changed the DNS to 8.8.8.8 and 8.8.4.4.
    I started messaging with the MTU.
    I even initialized the ps4 and re-installed the game.

    Yet I routinely get kicked offline in h2h.
    I would have won 3 games today. Instead I'm 0-3 because of a lost connection.
    I can see my Gateway directly in front of me, and the lights never even blink-- solid green.

    And the signal never drops otherwise.

    If anyone has any advice, PLEASE let me know.
    I even got a new Gateway from my ISP.

    50-55 is horrendous. For context I'm at 900. Not trying to be mean. I'm just saying you may want to upgrade your service. I got Xfinity.

    Misfits_138_1_PSNM 1 Reply Last reply
    0

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