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Purchased subs from PS store website, haven’t received in game.

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  • ANON__BD_PSNA Offline
    ANON__BD_PSNA Offline
    ANON__BD_PSN
    wrote on last edited by
    #1

    I purchased stubs (67,000) and (150,000) on the Playstation store website and I have only received the 67,000 stubs, I have called PS support and went through all the motions but nothing seemed to work. Wondering if anyone on here has had a similar situation and can help?

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  • LFGDunner_PSNL Offline
    LFGDunner_PSNL Offline
    LFGDunner_PSN
    wrote on last edited by
    #2

    Submit a support ticket through the MLB The Show website, it’ll take a while to hear back unfortunately (for me it was about 4 days or so) but they’ll reimburse you the stubs.

    Here’s the link for it:
    https://theshow.sonysandiegostudio.games/hc/en-us/sections/5080038016539

    Scroll down under Frequently Asked Questions and click Report An Issue and then make sure to select Account Issue as your reasoning when submitting the ticket.

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  • the_dragon1912_PSNT Offline
    the_dragon1912_PSNT Offline
    the_dragon1912_PSN
    wrote on last edited by
    #3

    Did you redeem them in the stubs section in game? If that isn't it you will have to contact support

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