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Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes"

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  • CCARR77_PSNC Offline
    CCARR77_PSNC Offline
    CCARR77_PSN
    wrote on last edited by
    #1

    Can't order on the console or website. A web search shows it's been a problem for awhile.

    I tried using debit card. Should I buy PS cards instead? Has this happened to anybody else?

    1 Reply Last reply
    0
  • J_C21_PSNJ Offline
    J_C21_PSNJ Offline
    J_C21_PSN
    wrote on last edited by
    #2

    I preordered on the ps5 about two hours ago without any problems.

    1 Reply Last reply
    2
  • RayLewisSB47_PSNR Offline
    RayLewisSB47_PSNR Offline
    RayLewisSB47_PSN
    wrote on last edited by
    #3

    I just did mine by PS cards and bought it on my PS5 with no problems and is downloading now.

    CCARR77_PSNC 1 Reply Last reply
    1
  • CCARR77_PSNC Offline
    CCARR77_PSNC Offline
    CCARR77_PSN
    wrote on last edited by CCARR77_PSN
    #4

    Called support and was told that if you add a credit card immediately before purchasing a game it locks your purchasing ability for 24 hours. Some security BS.

    Now I have to go buy cards. See you goons tonight.

    dewrock_PSND 1 Reply Last reply
    0
  • CCARR77_PSNC Offline
    CCARR77_PSNC Offline
    CCARR77_PSN
    replied to Guest on last edited by
    #5

    @raylewissb47_psn said in Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes":

    I just did mine by PS cards and bought it on my PS5 with no problems and is downloading now.

    How long does it say it has to download?

    RayLewisSB47_PSNR 1 Reply Last reply
    0
  • dewrock_PSND Offline
    dewrock_PSND Offline
    dewrock_PSN
    replied to Guest on last edited by
    #6

    @ccarr77_psn said in Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes":

    Called support and was told that if you add a credit card immediately before purchasing a game it locks your purchasing ability for 24 hours. Some security BS.

    Now I have to go buy cards. See you goons tonight.

    Use PayPal

    DoIHearBossMusic_MLBTSD 1 Reply Last reply
    1
  • RayLewisSB47_PSNR Offline
    RayLewisSB47_PSNR Offline
    RayLewisSB47_PSN
    replied to Guest on last edited by
    #7

    @ccarr77_psn said in Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes":

    @raylewissb47_psn said in Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes":

    I just did mine by PS cards and bought it on my PS5 with no problems and is downloading now.

    How long does it say it has to download?

    Maybe 10 minutes for me. If that.

    1 Reply Last reply
    1
  • DoIHearBossMusic_MLBTSD Offline
    DoIHearBossMusic_MLBTSD Offline
    DoIHearBossMusic_MLBTS
    replied to Guest on last edited by
    #8

    @dewrock_psn said in Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes":

    @ccarr77_psn said in Can't pre-order on PS5. Says "An unidentified error occurred. Try again in a few minutes":

    Called support and was told that if you add a credit card immediately before purchasing a game it locks your purchasing ability for 24 hours. Some security BS.

    Now I have to go buy cards. See you goons tonight.

    Use PayPal

    Thats what I use, very smooth. Wondering if I should bite it and just preorder for tonight, I'm on Wonderlands all wknd and Elden Ring after that so not likely to play much BB for a few weeks to a month

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