Twitch Drops Follow Up - We need your help
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I still have the same issue as well.
I have provided my info to support via ticket and a Twitch screenshot like the one above.
It did not help matters that the support person handling the ticket cut and paste from an apparently old checklist of how to link a Twitch account when I had already clearly explained what was happening.
There appears to be some confusion as to what they are to do or how they are to help.
I am not going to blame the person handling the ticket since the ones who set up the Twitch Drops are the ones who need to explain to them how to help the community that have still not received all of their claimed packs.
If there are more drops planned, this will need to get resolved or it's going to be another headache for SDS in resolving it. -
I claimed 4 and only received one. I am not mad about it, but if it helps others there is my info.
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@csd7223_mlbts said in Twitch Drops Follow Up - We need your help:
I claimed 4 and only received one. I am not mad about it, but if it helps others there is my info.
Thanks. The more scenarios, the more we have to investigate what is causing the issues.
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I’m still not able to get them. I set up an account but when I log in there’s no link to connect to Twitch. I’ve gotten emails with steps to follow but the system won’t let me. Wish we could figure out why. Are there still linking issues for some of us unlucky souls?
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I never got anything after I signed up for the scouting report... not sure why
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I claimed 10 (five of each type). They are showing on the Twich/Drops/Inventory page. Never received any in game. Didn't worry too much about it but it would have been nice to receive.
(At the moment, I think I need to reconnect my account after changing Twitch PW earlier, but I'm thinking I can't currently do that with the servers down). -
I claimed all of mine and 1 did not show up on my inventory
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I claimed all 10 but only received 6.
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So I think I sorted things out on my end. The link from the twitch website to connect your Show account takes you to the main page (theshow.com). I logged in and dug around in My Account. Found the Dashboard page, but Linked Accounts / Twitch option was unconnected, without a clickable prompt to link it. I was logged in via my PS account, so I tried creating a Show Account. THEN I was able to link Twitch.
I feel like maybe this is where the disconnect is happening? Accounts like mine who successfully claimed drops in the past became unlinked. And re-connecting wasn't very easy/intuitive? Anyway - thanks for looking into it. As usual - I've really enjoyed the game this year.
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(Sorry for the back to back posts) - Success. Upon login, the nine packs were in my account. Thanks.
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I never got 8 of my packs, honestly I didn't get anything good from the ones I did get so my hopes arnt too high but what do we do about this??
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System unpinned this topic on
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I received some of my packs, but not all that I earned.
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i received twitch pack not in my inventory and i am linked
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Did not get my packs claimed from my Twitch drops
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I recently just claimed a twitch drop from the 8th inning stream. i claimed the drop but got nothing in my inventory.
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Claimed, then said needed to link, re-linked, still no drops, keeps showing not linked.
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I claimed two drops so far and neither are in my inventory.
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Collected two Twitch drops but they do not show up in game.
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Claimed 3 drops during the drop weekend, never got them. Claimed one from today's live stream, still nothing. That's 4 packs owed (about to be 5). Accounts are linked.
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I should have gotten a twitch drop today. It shows up in my inventory on Twitch but not in the game. I claimed the drop on Twitch and my accounts are linked.
