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My account is gone?

Scheduled Pinned Locked Moved Diamond Dynasty
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  • Dyerwolf4_MLBTSD Offline
    Dyerwolf4_MLBTSD Offline
    Dyerwolf4_MLBTS
    wrote on last edited by
    #1

    So i just logged into my Dd acount and its making me restart everything. Lol. Everything is gone. Even when i log into the mobile app. I had over 2 million stubs and its now saying i have 0. How do i file a ticket?

    LadySwampfox_XBLL 1 Reply Last reply
    0
  • Dyerwolf4_MLBTSD Offline
    Dyerwolf4_MLBTSD Offline
    Dyerwolf4_MLBTS
    wrote on last edited by
    #2

    I just signed up for twitch drops too. And i have 1 twitch drop pack. But nothing else. Wtf! Lol. This is funny.

    1 Reply Last reply
    0
  • LadySwampfox_XBLL Offline
    LadySwampfox_XBLL Offline
    LadySwampfox_XBL
    replied to Guest on last edited by
    #3

    @dyerwolf4_mlbts said in My account is gone?:

    So i just logged into my Dd acount and its making me restart everything. Lol. Everything is gone. Even when i log into the mobile app. I had over 2 million stubs and its now saying i have 0. How do i file a ticket?

    It could be an account linking thing. That, or you're not signed into the profile in which you have all those stubs.

    1 Reply Last reply
    0
  • Dyerwolf4_MLBTSD Offline
    Dyerwolf4_MLBTSD Offline
    Dyerwolf4_MLBTS
    wrote on last edited by
    #4

    Ive only ever had one account. Idk. This is ridiculous

    MINISTRO787 _MLBTSM 1 Reply Last reply
    1
  • MINISTRO787 _MLBTSM Offline
    MINISTRO787 _MLBTSM Offline
    MINISTRO787 _MLBTS
    replied to Guest on last edited by
    #5

    @dyerwolf4_mlbts said in My account is gone?:

    Ive only ever had one account. Idk. This is ridiculous

    Unlink and everything will be back. It's a known issue. You'll be OK 😆

    1 Reply Last reply
    2
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    wrote on last edited by
    #6

    Just unlink your account. Your inventory doesn't go away.

    When you were linking accounts, make sure you select the account with the correct level and stubs balance in-game.

    KingAKP_XBLK 1 Reply Last reply
    2
  • KingAKP_XBLK Offline
    KingAKP_XBLK Offline
    KingAKP_XBL
    replied to Guest on last edited by
    #7

    @collin_sds_psn said in My account is gone?:

    Just unlink your account. Your inventory doesn't go away.

    When you were linking accounts, make sure you select the account with the correct level and stubs balance in-game.

    OR.... And follow with me for a second... You guys fix the issue so people don't have to go through this all the time. I've never played a game more jerry-rigged together. Almost nothing works how its intended. Its crazy to me..

    1 Reply Last reply
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  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    wrote on last edited by
    #8

    You guys fix the issue so people don't have to go through this all the time.

    We made an update where it clearly displays which accounts are connected with the level and stubs balance for each account.

    1 Reply Last reply
    1
  • Dyerwolf4_XBLD Offline
    Dyerwolf4_XBLD Offline
    Dyerwolf4_XBL
    wrote on last edited by
    #9

    Unlinking the accounts worked. But i dont understand why i would have to create a new "the show" account, to link with my xbox account. And then i unlink and relink my twitch account. And then i throw on some dumb twitch streamer for an hour. Then i get a twitch pack. Then i log on to do some october moments and i have to restart my diamond dynasty like ive never played before. The i unlink my the show account, and then everything is back, but now i have to relink everything just to get twitch packs. And guess what, i dont have my twitch pack from earlier. Just a disaster. Oh well...

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  • Dyerwolf4_XBLD Offline
    Dyerwolf4_XBLD Offline
    Dyerwolf4_XBL
    wrote on last edited by Dyerwolf4_XBL
    #10

    I dont know if that post made sense. Ive been drinking and im on vacation visiting family. Anywho, thanks colin and ministro. That worked.

    1 Reply Last reply
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