Cannot enter Diamond Dynasty anymore.
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Hey everyone,
For over a week now I have been unable to enter Diamond Dynasty whatsoever. I seem to connect to the servers just fine upon starting the game, and I am able to play for example HR-Derby online just fine. I am also able to access the vault, and I can see all of the latest Diamond Dynasty content in the main menu. I am not experiencing any issues when I play other games online either.
However, whenever I try to enter Diamond Dynasty, I am met by an error message saying "THE SHOW ONLINE - An unhandled server exception occurred.", which is then quickly replaced by a similar error message saying "NETWORK ERROR - An unhandled server exception occurred.". After I click "OK" to this message, I am back in the main menu, where I have now lost connection to the servers. If I enter the Vault, or if I go to my game history, the game seems to connect back to the servers just fine. Should I try to enter Diamond Dynasty again, I will be met with the same error message, and the result will be the same every single time. I have also found that while I am able to see my game history on the website, I cannot access my squad from the website, as trying to do so will also tell me that there was an error when connecting to The Show servers.
As my ticket about this to SDS hasn't been able to be resolved in any kind of helpful way, I am turning to you guys to see if anyone has any clue what could be going on here. Just like pretty much everyone else I had also experienced the occasional getting disconnected or not being able to connect before, especially around the game's launch. This situation seems to be something different. I have tried playing from different internet connections, I have tried deleting the game and reinstalling it, and neither of these attempts appear to have made any difference whatsoever. I try to remain patient, and I can fully understand that it can sometimes take some time to resolve issues. At the same time, it is of course quite frustrating to not be able to play Diamond Dynasty at all, as it is the game mode I play the most by far. It also means that I have not been able to advance whatsoever in Ranked Seasons, which I would have liked to even though I'm not particularly good at the game.
I am not expecting much, but is there by any chance anyone who would have any idea what could be going on here? Your guess is as good as mine because at this point I have absolutely no idea what to do.
Sorry about the long text, and thank you to anyone who bothers reading this.
Edit:
I also wanted to add that I am on the Xbox One, which I suppose could be good to know. -
Okay, so I hate bumping my own thread, but it seems I cannot edit my thread and I don't want to bombard the forums with a new topic.
I finally heard something about my issue from SDS, but all it did was raise more questions.
Apparently, I was suspended for uploading an inappropriate image to the vault, according to their records. My first question, wouldn't it be reasonable to tell somebody that they have been suspended? I had no idea until I found out earlier today.
I am not questioning the fact that they suspend people for doing that, I am as tired as anyone else of seeing the offensive and grotesque stuff that is constantly on the front page of the vault whenever I open it up.
However, it does seem strange to me as I have not uploaded anything whatsoever to the vault. The only thing I can imagine could somehow end up in the vault is the logo that I created for my team, which is a donkey with a baseball bat. It is by no means a masterpiece, nor would I say it is at all beautiful, but surely my artistic limitations shouldn't be reason enough for me to get suspended?
This all seems very strange to me, and while it was good to finally get to know what is going on I cannot help but feel that I have been unjustly suspended. Also, I haven't been given any indication for how long this suspension will last, which leads me to believe that it is perhaps permanent(?).
I know that it may be imppossible for some of you to assume that I was suspended without doing anything wrong, and I cannot blame you for thinking so. It does indeed seem strange that they would suspend somebody for uploading inappropriate content to the vault without it being the case. If there is anything that I did which is a bannable offense without realizing it, I would just like to know what that was.
I am in no way perfect. I will quit games when I feel like they are out of reach or if I'm in a bad mood (not without handing my opponent the win, mind you), and I will occasionally plunk a batter out of frustration. But I am really dumbfounded by this whole situation, and while I don't expect you guys on here to be able to do much to help me I simply did not know where else I could voice this frustration. I have responded to the reply I got from SDS, and hopefully it will get resolved, either by my suspension being lifted or by me at least finding out exactly why this happened.
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One month has passed, and a while ago now I actually got clarification from SDS that I am not, and have in fact never been suspended.
While this was good to hear, I am still experiencing the same issue. In my last exchange with the support team, they asked me what problems I am experiencing. After I once again told them, no reply.I know that I am the only person posting in this thread, and that nobody except for the people at SDS are likely to be able to do anything about my issue. I mostly just want to put this here so that anybody else who experiences the same thing will know that they are not alone in being locked out of Diamond Dynasty for seemingly no reason. I suppose starting again from a different account would fix my issue, but like anyone else I would of course much rather not lose my progress, seeing how I had already played the game quite a bit before all of this started happening.
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Dude, no one cares. You probably cheated. Bye.
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@dyerwolf4_xbl said in Cannot enter Diamond Dynasty anymore.:
Dude, no one cares. You probably cheated. Bye.
I can understand why you don't care, seeing how you're probably able to play the game just fine and have no stakes in this whatsoever. As for me cheating, you'd know that cheating wasn't even the thing that SDS told me I was suspended for if you had actually bothered to read the thread you decided to comment on. Furthermore, you'd also know that SDS told me themselves that "upon further investigation" I am not and have never been suspended, so that's all beside the point.
I can't really blame you all that much for making assumptions, as it should really be fair to assume that something like this wouldn't happen without good reason, which makes me all the more surprised and disappointed that the issue is still ongoing and that nothing has been able to fix it.
Now, I have no idea why you decided to comment on a thread that you didn't even read, or at the very least weren't able to comprehend. Seeing how a large portion of your activity on these forums seems to be dedicated to calling people out for being dumb, stupid, and douches, I guess I shouldn't be surprised.
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Have you updated the game?
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Suspended ? Oh brother Same thing happrned to me for 7 days I never found out why. But my goodness just from looking at the standings menu and the team names listed ,how could anyone be suspended for offensive anything?
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Yeah, updating the game has not been an issue. One strange thing about this particular issue is that it seems to be tied exclusively to Diamond Dynasty. I can play online matches with live rosters, as well as online HR-Derby. I am also able to buy players in the marketplace, and I can even purchase packs and open them. However, I cannot enter Diamond Dynasty itself, and I cannot see my squad when logged on to the website. I appreciate you trying to help out though, it really means a lot.
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A admin locked this topic on
