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Canceled Buy Orders - Not returning stubs

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  • P Offline
    P Offline
    pete411_PSN
    wrote on last edited by
    #1

    Every night before I go to bed, I'll place a bunch of buy orders. I'll check the next day and cancel the ones that didn't go through. I've noticed the past few days that one of these orders (usually second of third from the bottom) won't return my stubs to my account. This has happened 4 days in a row now and has costed me 25-30k in stubs. Has anybody else experienced this?

    I'm scared to use the [censored] marketplace now. I usually don't pay very much attention to my stub balance while I'm in the marketplace because I had zero issues with last year's game. This year seems to be bug ridden. I feel like I have to video record every transaction now.

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  • Iceman9214387I Offline
    Iceman9214387I Offline
    Iceman9214387
    wrote on last edited by
    #2

    Yes, I had this issue on the full release day (4/20). I lost about 120K stubs.

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    0
  • mig_rocks_PSNM Offline
    mig_rocks_PSNM Offline
    mig_rocks_PSN
    wrote on last edited by
    #3

    I also have this issue and posted the following with a full explanation of what took place.
    "I want to request assistance with the loss of possible stubs and my Special Addition Diamond Mariano Rivera card."

    It's been almost two weeks, and I have not heard anything from San Diego Studio.

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  • NatsChamps19_XBLN Offline
    NatsChamps19_XBLN Offline
    NatsChamps19_XBL
    wrote on last edited by
    #4

    I'm in the same boat - I'm missing over 150K stubs and submitted a ticket to SDS. I haven't heard one word from them. They should be absolutely embarrassed at how awful their customer service is.

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