Linked account on The Show website; lost game progress
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@plaxus42_mlbts said in Linked account on The Show website; lost game progress:
@Victor_SDS_PSN Could we please have an update with a little detail as to what the expected resolution is, as well as a timeframe? We understand there are overall server issues that must be consuming priority there, but we in this thread all paid extra for preorder and have not been able to play and progress in the game since the main launch. Just want to know if there's any hope in holding on...
Lol Victor isn’t responding to anything or anyone. No one from SDS is. If any of my reps treated their customers like this i would fire them in a heartbeat. But there’s no other way to complain. My ticket has been in for a week and I haven’t as much as received acknowledgment of the ticket. SDS is a joke.
I’m personally giving it until Friday then I will contact Sony for a refund of all funds spent and will be filing a report with consumer affairs and consumer protection. I’m also looking into a class action lawsuit but if I go the refund route i won’t be able to do class action unless Sony rejects the refund.
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@alamo130_psn said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter name?
@MUTDad
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@ziggyhabs_mlbts said in Linked account on The Show website; lost game progress:
I think we are bugging because we linked on the show.com with logging in into PS & Xbox accounts. The proper way to not bug would have been to link via the in game code I believe
Wish you were right but that’s how I linked and I’m here with all of you.
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I’m just shocked they haven’t disabled the feature yet on the site. Or just have it to ‘fail out’ if you attempt. Why have more people fall prey to it? As much as misery loves company, I don’t wish this on ANYONE else.
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Guys. If your desperate like I was here’s what I did.. I purchased a 100 dollar gift card for Xbox then Purchased the digital deluxe on Xbox. Redeemed all the packs and spent the stubs. Then asked for a refund due to servers messing up. And was refunded within an hour.. now Since the Xbox is still linked to ps5 all those redemptions are STILL attached to my account and I have been using them ever since. The gift card they refunded to me went to buy more stubs with which I purchased some of the guys I had on my lost account .. btw stubs are 10% off on Xbox.
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Maybe we should all just @ all the devs and flood their notifications. Maybe then we will get an answer. Lol. Tickets posts in string and even private chats aren’t working how else do we get their attention. Any ideas?
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
I’m just shocked they haven’t disabled the feature yet on the site. Or just have it to ‘fail out’ if you attempt. Why have more people fall prey to it? As much as misery loves company, I don’t wish this on ANYONE else.
Exactly! I’ve reached over 20k people on twitter to try and raise awareness for this issue and hopefully stop someone from trying to link their [censored] accounts as advertised and then be stuck without anything.
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter handle I will retweet and tag more people
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter handle I will retweet and tag more people
Jumping on this train as well.
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@clefans_mlbts said in Linked account on The Show website; lost game progress:
I know this is all really frustrating (is there a more powerful word than frustrated). I been through the unlinking and server errors and everything with all of you... But I keep seeing people saying SDS doesn't care... If you just step back and look at the situation, SDS and Partners are probably losing Millions because of all this so wouldnt it be in their best interest to be working 24/7 to fix these issues and then do something to appease their customers like free packs or stubs or whatever. Reworking the programming takes time so hopefully we will see a resolution soon. If Im wrong though and this isnt being taken seriously by the company, than they would be the worst business I've encountered. I doubt it though. Ill give them till end of week personally... But after that even I might just move on. Just my opinion...
Yeah ok they will give free packs and stubs. But the thing those free packs are gonna give everyone all the diamonds they had. I lost seven diamonds. Which I brought 3 again.And Still have 4 more to get. Which are 2 flashbacks Josh Donaldson and Tino Martinez. And two live series Which Seager And Buhler. And the Buhler I pulled twice like every year he has been in the game. And also if I unlink my account I will lose the Verlander I pulled on Saturday. If SDS can just throw them back in my account that would be cool. But doubt they would do that. Just saying.
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter handle I will retweet and tag more people
@MUTDad
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@gangallama_psn said in Linked account on The Show website; lost game progress:
Guys. If your desperate like I was here’s what I did.. I purchased a 100 dollar gift card for Xbox then Purchased the digital deluxe on Xbox. Redeemed all the packs and spent the stubs. Then asked for a refund due to servers messing up. And was refunded within an hour.. now Since the Xbox is still linked to ps5 all those redemptions are STILL attached to my account and I have been using them ever since. The gift card they refunded to me went to buy more stubs with which I purchased some of the guys I had on my lost account .. btw stubs are 10% off on Xbox.
I’m desperate yes. But I’m not giving them another [censored] penny of my money. Even if it will get refunded.
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@gangallama_psn said in Linked account on The Show website; lost game progress:
Guys. If your desperate like I was here’s what I did.. I purchased a 100 dollar gift card for Xbox then Purchased the digital deluxe on Xbox. Redeemed all the packs and spent the stubs. Then asked for a refund due to servers messing up. And was refunded within an hour.. now Since the Xbox is still linked to ps5 all those redemptions are STILL attached to my account and I have been using them ever since. The gift card they refunded to me went to buy more stubs with which I purchased some of the guys I had on my lost account .. btw stubs are 10% off on Xbox.
I’m desperate yes. But I’m not giving them another [censored] penny of my money. Even if it will get refunded.
Agreed, BUYING our content back is unacceptable and not an option to me. Fact of the matter is, we have paid pre-order content that we can no longer access. Either they replace it, or restore our account.
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@gangallama_psn said in Linked account on The Show website; lost game progress:
Guys. If your desperate like I was here’s what I did.. I purchased a 100 dollar gift card for Xbox then Purchased the digital deluxe on Xbox. Redeemed all the packs and spent the stubs. Then asked for a refund due to servers messing up. And was refunded within an hour.. now Since the Xbox is still linked to ps5 all those redemptions are STILL attached to my account and I have been using them ever since. The gift card they refunded to me went to buy more stubs with which I purchased some of the guys I had on my lost account .. btw stubs are 10% off on Xbox.
I’m desperate yes. But I’m not giving them another [censored] penny of my money. Even if it will get refunded.
There is a good chance that I’ll never give them a dime of my money EVER again.
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We should all submit editorial tips to Polygon too. See if we can get enough hits to bring some attention to this and hopefully prevent more people from falling prey to the same issue.
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@gangallama_psn said in Linked account on The Show website; lost game progress:
Guys. If your desperate like I was here’s what I did.. I purchased a 100 dollar gift card for Xbox then Purchased the digital deluxe on Xbox. Redeemed all the packs and spent the stubs. Then asked for a refund due to servers messing up. And was refunded within an hour.. now Since the Xbox is still linked to ps5 all those redemptions are STILL attached to my account and I have been using them ever since. The gift card they refunded to me went to buy more stubs with which I purchased some of the guys I had on my lost account .. btw stubs are 10% off on Xbox.
I’m desperate yes. But I’m not giving them another [censored] penny of my money. Even if it will get refunded.
There is a good chance that I’ll never give them a dime of my money EVER again.
Same.
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
We should all submit editorial tips to Polygon too. See if we can get enough hits to bring some attention to this and hopefully prevent more people from falling prey to the same issue.
Just did this.
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I have already talked to a lawyer about starting a class action lawsuit against SDS due to fradulent advertising of the cross-progression feature leading to thousands of lost accounts. Keep flooding SDS support with e-mails daily. They answer about 1 in 10 tickets that are sent. Fire Ramon
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@jusvidal18_mlbts said in Linked account on The Show website; lost game progress:
@clefans_mlbts said in Linked account on The Show website; lost game progress:
I know this is all really frustrating (is there a more powerful word than frustrated). I been through the unlinking and server errors and everything with all of you... But I keep seeing people saying SDS doesn't care... If you just step back and look at the situation, SDS and Partners are probably losing Millions because of all this so wouldnt it be in their best interest to be working 24/7 to fix these issues and then do something to appease their customers like free packs or stubs or whatever. Reworking the programming takes time so hopefully we will see a resolution soon. If Im wrong though and this isnt being taken seriously by the company, than they would be the worst business I've encountered. I doubt it though. Ill give them till end of week personally... But after that even I might just move on. Just my opinion...
Yeah ok they will give free packs and stubs. But the thing those free packs are gonna give everyone all the diamonds they had. I lost seven diamonds. Which I brought 3 again.And Still have 4 more to get. Which are 2 flashbacks Josh Donaldson and Tino Martinez. And two live series Which Seager And Buhler. And the Buhler I pulled twice like every year he has been in the game. And also if I unlink my account I will lose the Verlander I pulled on Saturday. If SDS can just throw them back in my account that would be cool. But doubt they would do that. Just saying.
I totally get it. I lost everything when I link up and then got it back when I unlinked but I was just giving suggestions. I have no idea what they're going to do to appease all of us. Maybe they can create special series of cards for those of us who pre-ordered with special editions and such. I really have no idea but even to get Stubbs in order to get some of those lost diamonds back will put some of us back even, almost. Either way, they're not going to make everyone happy but I'm sure most of us would appreciate some kind of effort. And of course by the time this is all fixed and ancient history and the summer rolls around, those of us still playing will keep playing and won't you know it by the end of the year will be pre-ordering next years game. Because that's what we do. Definition of insanity? Yes but after reading post on this forum calling it seems that most of us are crazy
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I understand that these problems and more occur for the launch of a new game, but what I do not understand, worries and annoys me is that on the part of sds they are not giving us the due follow-up, with information even if they are lies but that they show interest Today is 2 days ago that they did not even post anything on their social networks, absolutely no communication, either for better or for worse ...
