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Lost everything after I linked my account t

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  • Chimpy11_PSNC Offline
    Chimpy11_PSNC Offline
    Chimpy11_PSN
    wrote on last edited by
    #1

    Hi, I think I lost everything after I linked my account to the show website. Has anyone else had this problem? Is there any way I can restore my account?

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  • the_dragon1912_PSNT Offline
    the_dragon1912_PSNT Offline
    the_dragon1912_PSN
    wrote on last edited by
    #2

    unlink your account

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    1
  • beef229_PSNB Offline
    beef229_PSNB Offline
    beef229_PSN
    wrote on last edited by
    #3

    I had the same problem and the fastest solution was to unlink my account.

    I submitted a ticket before I unlinked my account and here are the instructions I was sent:

    Thanks for your message, lets walk through some information and troubleshooting steps regarding Linking/Unlinking your Xbox and PlayStation data with your The Show Online account. The way the TheShow.com account system works, is you can login individually to each account, PlayStation or Xbox, separately, alternatively, if you want to Link/Unlink these accounts to share progression, you have to use a The Show Online account to do so. To Link/Unlink and manage your The Show Online account, please make sure the account marked (Current Session) under Linked Accounts on your Dashboard is NOT Xbox or PlayStation.

    You can only Unlink your Xbox and PlayStation accounts using your The Show Online account. To Link/Unlink accounts Make sure you are logged in under your The Show Online account labelled (Current Session) under Linked Accounts on your Dashboard.

    Please note that Stubs you purchase are tied to their respective platform Xbox or PlayStation, however, earned Stubs are universal.You can also Link/Unlink your account to your The Show Online account in-game!

    Once you have have signed into the game, you can Link up with a PSN or XBN account if you already have one. This also allows your account to sync with previous versions of MLB The Show that were available on PlayStation.

    Select the Link Account option from the Main Menu

    A URL and code will be displayed

    Visit the URL on another device and enter the code

    Enter or Create a The Show Online email and password - this will Link your XBN or PSN account to your The Show Online

    On the Account Link confirmation screen there is an option to Link to an XBN or PSN account

    Select this and sign in with the correct XBN or PSN credentials

    There is no requirement to create an account while playing the game, only to sync with previous history or stats if the customer already has an existing The Show Online and/or XBN or PSN account

    You can Unlink your account via the Ballplayer Hub in-game at any time

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  • Chimpy11_PSNC Offline
    Chimpy11_PSNC Offline
    Chimpy11_PSN
    wrote on last edited by
    #4

    Thank you!

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