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You'd have to contact SDS for the reason but the vast majority of the time it will fall under one of the following categories.

Offensive team name, logo, or custom stadium element (does not matter if you created it or simply downloaded it) Transfer of stubs or some type of market exploit Harassment of other players in messages Using known exploits.

I have the funny feeling that the vast majority fall under that first option.

Yeah, updating the game has not been an issue. One strange thing about this particular issue is that it seems to be tied exclusively to Diamond Dynasty. I can play online matches with live rosters, as well as online HR-Derby. I am also able to buy players in the marketplace, and I can even purchase packs and open them. However, I cannot enter Diamond Dynasty itself, and I cannot see my squad when logged on to the website. I appreciate you trying to help out though, it really means a lot.

@shaneg03_xbl said in Duplicate Team Affinity/ Support frustrations:

My chief complaint is the fact that I very clearly stated which player I needed and it seemed like he completely ignored any pertinent information in my post. If there was a way to delete my post off of the other forum I would do it. I’m new here so if there is a way to delete it, please let me know

Just understand SDS will fix it, it will take them approximately a month to do it. Nothing more you can do about it right now. Be patient and it will be fixed.

@SUPERTR0IT_XBL Unfortunately after no reply from SDS. I decided to uninstall and reinstall and that worked for me for the time being. We shall see what happens after the next update

Or just give it to the poor guy,nobody loves him.He has 14 accounts and 14 PS5s running in his grandmas basement

I do not know a fix, but I am experiencing the same issue. Despite many messages exchanged with the support team it has been unresolved for more than a month. I have no idea what to do about it, but I can relate without a doubt.

I feel like you may be experiencing the same thing as me. Sadly, it has been over a month and I still have no idea what is going on. Among other things I have been told that I was suspended for uploading something to the vault, and when I asked them to look into it (as I haven’t uploaded anything to the vault) they told me that I am ”upon further investigation” not suspended, nor have I ever been according to their records. I feel for you, as I would also like to be able to play DD again. I’m afraid I cannot be of much help as I haven’t been able to get the issue resolved myself. If you manage to get back on, I’d very much appreciate if you would give an update as to how it all worked out. Naturally, I’ll let you know if I manage to find any way to resolve the issue.

I did the same thing submit a ticket just a warning it took five weeks for me to get an answer but They did fix it

It was from an earlier month's Scouting Report pack for those who were signed up to receive the Scouting Report e-mail.

So, no, you cannot still get it if you don't have it.

Your team name is exactly why you were banned.

@og_papasmurff said in Unable to Play Online:

I was just banned for 12 days and I am now able to play again, or I thought. Everytime I try playing online I see the pop up notification, “an unhandled server exception.” I have checked WiFi, closed app multiple times, restarted PS4, yet I am still unable to play online. Please someone help