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@SilverQ73

Thank you for the clarification!

I also don't see two different usernames for your account, but they are linked to two different URLs!

Howdy,

all information is missing in this post. We need to know device make/model, OS system to start. What 24 logo are you talking about? The last one in the navigation menu?

You could also use imgur.com or another free media sharing service to share captures of your attempt.

@Manu__SDS this has nothing to do with changing my email associated with my account.

¡Hola!

Espero que esto te pueda ayudar: https://theshow.com/your-guide-to-sign-in-to-the-mlb-the-show-companion-app

@Manu__SDS found the problem, is my camera of Face ID dont work the hardware.

@BxnnyMxn_ UI/UX '24, what do you think?

Can you now fix the game crashing for Nintendo switch please

On my first couple of tries I had to change the 23 to 24, but after that, it stuck. Hopefully, this URL will help you get in for good. If not, change the 23 to a 24 (in the URL) and that should work.

Howdy,

the balance shows in the right-top corner of the app - if you don't see it, you might need to sign out and sign into the Companion App again!

Screenshot 2024-03-19 at 10.34.54 AM.png

Howdy,

this guide will be updated as necessary, but the instructions are still valid: https://theshow.com/your-guide-to-sign-in-to-the-mlb-the-show-companion-app

The app's authentication system integrates with various third-party platforms, each with its unique requirements and behaviors. This means your session is managed by these external systems, and we access your information as needed. It's important to note that logging out of the app does not automatically log you out from these third-party services. To fully disconnect, you may need to use the "Are you experiencing login issues?" link. This tool is crucial for clearing credentials effectively, a practice I rely on frequently to switch between accounts.

We've rigorously tested the app with PSN, Xbox, and Nintendo Switch accounts and are confident in its functioning logic. However, due to the complexity of the setup, there might be exceptions. We encourage you to follow the guide closely and reach out with any feedback or issues you encounter. Your insights are invaluable to us and help improve the experience for everyone.

Thank you for being a part of our community!
Together, we can make the MLB The Show Companion App better for all.

They are currently working on the app because Nintendo switch users can’t get get in at all keeps saying can’t connect to the servers

What about switch players who can’t even get onto the app when are you going to address that aspect of it

Thank you!

The latest update of the app (4.4.5 under review) introduces a bug fix for the player swap page! (The current workaround is to slightly scroll the panel with players and trigger the page to re-render the header)

Samesies

@jlower how