Community Forum

@Collin_SDS said in Twitch Drops from Watching Players Stream:

@pinola7223 said in [Twitch Drops from Watching Players Stream]

Same here. I watched for a long time today while grinding the 8th inning with no luck. Still had 13 initially yesterday, but it would be nice to have some idea what is going on. This happened during the last CCL drop as well. I still got 13 packs so I can't complain I guess.

We posted some additional information here, https://forums.theshownation.com/topic/20742/update-on-drops-for-everyone

If you already got 13 packs, then things are going to slow down.

I got 11 drops on Thursday, and have had nothing since. I’ve been streaming consistently since then for well over 24 hours, and have zero drops.

It’s supposed to be “that” slow? I’m expecting a 20 pack drop at this point. CCL League drops were far better, this was a over hyped up tease.

@Renz2003 said in Pack odds:

It’s 1:50 odds single pack. It’s 1:50 per box that means 1:2500 odds on a 50 pack that’s why they throw in the ballin pack

Night one of the early release my friend pulled Strasburg and Bellinger. Days later he pulled Cole, and has since pulled DeGrom. Explain that BS luck.

The pack odds are a sham.

I've opened 75 packs between Standard/Team Affinity, plus 9 Headliners, and 2 Ballin Is A Habit, and I haven't had a single Diamond pull.

This is getting to be ridiculous, considering the amount of time I've put in.

@cavalier_0013 said in No patch, no communication, no acknowledgements...:

It's always been like this for SDS.

Interaction on their own forums is something they just don't do.

What about responding to reported bugs? They aren't doing that either.

@Psycho__Kinetic said in Server Connection Troubleshooting Help please:

@ZissouUnpdIntern said in Server Connection Troubleshooting Help please:

@Cumba5877 said in Server Connection Troubleshooting Help please:

@ZissouUnpdIntern said in Server Connection Troubleshooting Help please:

@Cumba5877 said in Server Connection Troubleshooting Help please:

Since the game's release, I have been consistently experiencing games being dropped because of server errors. I was finally able to hear back from a member of SDS and they gave me the following recommendations:

1. Double-check the clock and date settings on the PS4 as there have been issues with that
2. Change the DNS settings to Primary 8.8.8.8 and Secondary to 8.8.4.4
3. Make sure ports 10000 and 11000 are open bidirectionally on your router

I completed 1 and 2 but I am struggling with 3. The ports recommended on the PSN website are
TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479

I am by no means a tech wizard at all but my confusion lies in the vague port recommendations from SDS (no TCP or UDP included so I assume it means both?) and the PSN port recommendations do not include either 10000 or 11000. Can anyone help me understand this or point me in a better direction? I have googled, youtubed and everything and I cant make 1+1=2

Thanks guys

You’re screwed. They gave me the same instructions and it didn’t do a [censored] thing. I’ve spent hours with my ISP determining there was no issue with my internet or WiFi connection. For starters I can play SW Battlefront with 40 players no issue. No one from SDS is responding anymore. You’re not alone, we simply are the minority and they aren’t doing jack about it. I’m having to player solely from a WiFi HotSpot on my phone, even for Moments, Conquest, and Showdown.

Did your follow up response from them thank you for your patience while they figure out a solution and encourage you to contact your ISP?

Yup. They are sending out that same canned response. It’s clearly on their side, but they won’t admit to it because it isn’t affecting the majority of players.

Wild theory, but we’re you in the closed beta by chance?

What would that have to do with it?

Beta could have been running off of a separate server. While I deleted the beta from my PS4, there could be trace data tied to it. TBH, I have no flipping idea, but at this point I have tried everything.

What I do know, I have never had a single issue like this playing online. I've been a loyal Show gamer since TS10. TS19 never had any issues like this for me last year, with the exact same ISP. I can play all other PS4 games online with zero issue. I've swapped 3 modems and 2 routers, same issue persists. This is on the SDS side, and they aren't dealing with it.

Show of hands, how many of you were in the closed beta? Sound off. Trying to figure out any correlation to pinpoint the problem for SDS.

@Collin_SDS said in Twitch Drops Update for 4/13 Players League Streams:

We are currently investigating the issues related to Twitch Drops for tonight's Players League Streams. Stay tuned and thanks for your patience.

Anyone ever going to fix the server error issue that is getting a lot of chatter? It’s dropping Showdown progress, Conquest rounds, you name it. Why is fixing that issue not a top priority for the thousands of people that haven’t been able to enjoy DD since launch?

Anyone else think that overall team rating should also factor into matchmaking for RS?

@Cumba5877 said in Server Connection Troubleshooting Help please:

@ZissouUnpdIntern said in Server Connection Troubleshooting Help please:

@Cumba5877 said in Server Connection Troubleshooting Help please:

Since the game's release, I have been consistently experiencing games being dropped because of server errors. I was finally able to hear back from a member of SDS and they gave me the following recommendations:

1. Double-check the clock and date settings on the PS4 as there have been issues with that
2. Change the DNS settings to Primary 8.8.8.8 and Secondary to 8.8.4.4
3. Make sure ports 10000 and 11000 are open bidirectionally on your router

I completed 1 and 2 but I am struggling with 3. The ports recommended on the PSN website are
TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479

I am by no means a tech wizard at all but my confusion lies in the vague port recommendations from SDS (no TCP or UDP included so I assume it means both?) and the PSN port recommendations do not include either 10000 or 11000. Can anyone help me understand this or point me in a better direction? I have googled, youtubed and everything and I cant make 1+1=2

Thanks guys

You’re screwed. They gave me the same instructions and it didn’t do a [censored] thing. I’ve spent hours with my ISP determining there was no issue with my internet or WiFi connection. For starters I can play SW Battlefront with 40 players no issue. No one from SDS is responding anymore. You’re not alone, we simply are the minority and they aren’t doing jack about it. I’m having to player solely from a WiFi HotSpot on my phone, even for Moments, Conquest, and Showdown.

Did your follow up response from them thank you for your patience while they figure out a solution and encourage you to contact your ISP?

Yup. They are sending out that same canned response. It’s clearly on their side, but they won’t admit to it because it isn’t affecting the majority of players.

Wild theory, but we’re you in the closed beta by chance?

SDS please respond to this thread, these should not be ignored. Stop wasting time catering to people complaining that hitting is too hard.

@Cumba5877 said in Server Connection Troubleshooting Help please:

Since the game's release, I have been consistently experiencing games being dropped because of server errors. I was finally able to hear back from a member of SDS and they gave me the following recommendations:

1. Double-check the clock and date settings on the PS4 as there have been issues with that
2. Change the DNS settings to Primary 8.8.8.8 and Secondary to 8.8.4.4
3. Make sure ports 10000 and 11000 are open bidirectionally on your router

I completed 1 and 2 but I am struggling with 3. The ports recommended on the PSN website are
TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479

I am by no means a tech wizard at all but my confusion lies in the vague port recommendations from SDS (no TCP or UDP included so I assume it means both?) and the PSN port recommendations do not include either 10000 or 11000. Can anyone help me understand this or point me in a better direction? I have googled, youtubed and everything and I cant make 1+1=2

Thanks guys

You’re screwed. They gave me the same instructions and it didn’t do a [censored] thing. I’ve spent hours with my ISP determining there was no issue with my internet or WiFi connection. For starters I can play SW Battlefront with 40 players no issue. No one from SDS is responding anymore. You’re not alone, we simply are the minority and they aren’t doing jack about it. I’m having to player solely from a WiFi HotSpot on my phone, even for Moments, Conquest, and Showdown.

@Slugger455 said in Proper connection speed for TheShow20:

Hello,

I currently have a LAN connection of 29-30 mbps (download) and 2.5 mbps (upload).
When I play online rated, everything works, except there is a split section lag when I pitch or hit (which is messing up my timing) and also there is a lag when baserunning, when I click on advance runner, it's like the command takes one extra second to process, which often results in my runners being caught in a rundown and being tagged out.

However, when I go to my brother's place (who lives in the same city with the same internet provider) and I play online rated, he has 20.4 mbps (download) and 3.0 mbps (upload) speed and everything works smoothly. Why is that??

Please help, thank you in advance.

My money is on the SDS servers.

Having this same issue from launch. Played the closed beta fine and TS19 with the same set up and no issues. Can play 40 player matches on SW Battlefront, no issue. I’m having to play through a less than ideal HotSpot on my phone, which makes multiplayer pitching super laggy.

Did any of you play the closed beta? Wild presumption on any correlation, but I was able to play that fine with the exact same set up with no issues.

@Ch0sn2Win said in Login Failed cannot connect to servers:

@BalooCrayon said in Login Failed cannot connect to servers:

There is no way I am banned because I can use it on my phones wifi. Unless the ban IP addresses, then maybe someone in my apartment building got the IP banned?

Please keep me updated and I will do the same: I have the same issue and can connect through my phone but not my home internet.

Have you been able to figure anything out? Same boat, I can do phone HotSpot but not my home internet (WiFi or LAN). Though using my home internet I’m fully able to play all other PS4 games online.

I can stream anything and play any other PS4 game online with zero issue. I’m talking 40 player multiplayer matches. Then I load The Show and I get “Network Error” on the main screen. Haven’t been able to play a single Diamond Dynasty mode since launch.

@Keyohhhh said in Connection issues:

@CptCarnage1218 said in Connection issues:

@Keyohhhh said in Connection issues:

What error are you getting. I was getting a challenge failed error and the game would close before it even showed my lineup for 3 weeks. I finally fixed it and can play online.

Thst's awesome man! How did you fix that problem?

Had to do a full initialization on the PS4, took 27 hours lol. But after it was finished i was able to finally start my first online game. And it’s been fine since.

Yeah, I’m not wiping my entire system.

@foge011 said in Connection issues:

I have been, thought it was my internet dropping.

What is your ISP and modem? Troubleshooting this exact same problem from launch. SDS has been zero help and keeps pointing the finger at my ISP. Don’t have this issue even with other PS4 games.

@Zooropa_Returns said in Anyone else getting disconnected today:

@Zooropa_Returns said in Anyone else getting disconnected today:

I've been fine until today. Must be an issue with isp

Took some time away, came back and boom two disconnects in a row. It is odd in that it just knocks me offline for a second.

I’ve now been through 3 modems and 2 routers. My ISP has ran diagnostics and sees no issue on my end. I can stream mad amounts of content without any issue, but it’s only “The Show Servers” that seem to lose connection. I’ve given up on trying to figure it out, and “Kasey” has been zero help. This game belongs in the trash.

@Ch0sn2Win thanks for the update. Who’s your ISP? I’ve opened all ports that could be of issue bidirectionally manually with my router. I also didn’t change ISP between 19 and 20. So the fact that I’ve never had this issue before is telling.

Kasey is my guy too, he’s ghosted me for 5 days now