Community Forum

Don't buy. The servers and support are the worst. Great game WHEN it works, which has been maybe 2 days since release.

I just saw another thread with about 4 people saying over 3 weeks for their items too. I feel for them. I don't understand how they even get away with not having some type of support line as a business. Shows they don't want to talk to us.

I have submitted 10 tickets in 3 weeks about an Adley Rutshman card and now a 10 pack reward. Haven't heard anything from any of them. They have the worst support I've ever seen. I should have known that no company without a support line to call was shady and second rate. My brother was going to buy the game yesterday and I talked him out of it because of this.

I contacted them 3 weeks ago to let them know that I paid over $40K on an Adley Rutchsman Prospect card. I got to use it for ONE day and it, along with other completed orders, disappeared from my account after more of their server issues. That was almost 3 weeks ago and I haven't heard anything from them. Not even a "we're looking into it." Since then, I've responded to the original ticket 5 times, opened 4 more tickets, tried to reach out on Twitter 3 times and even contacted PlayStation support twice about it. No one can get them to contact me about it. PlayStation said they have no number, which I find kind of illegal or atleast immoral to be honest. Does anyone know how to get a hold of them other than the form that they won't answer? This may be the worst support I've ever gotten. Sadly, after over 20 years on PlayStation and atleast 5 faithfully with the Show, even with ALL of their server issues, I'm probably done with both after this. It isn't even about the card anymore. It's about being ignored so long. Any help would be appreciated.