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Manu__SDS_MLBTSM

Manu__SDS_MLBTS

@Manu__SDS_MLBTS
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Recent Best Controversial

    View my card orders glitch
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    thank you for the detailed report. I will look into it!


  • In Companion App some newer cards just show blank screen
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @Karle2011_MLBTS

    Thank you for your contribution! I had received a bug report about the batting page going gray, but I had not figured out yet the cause was related to a specific set of new cards! A fix is coming in version 6.5.0


  • Quick Sale of item error when refreshing app.
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    this was a small regression which fortunately did not impact functionality, and was fixed on 6.4.9 - thank you!


  • Now its something different
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy!

    This thread is quite long and covers different topics. Thanks for your patience, and apologies for the delayed response.

    As a developer of the Companion App, my role is to help ensure the app remains functional, up to date, and performant (at least the intention is there).

    Unfortunately, I can’t assist with individual account issues or specific player cases. Those matters fall outside my responsibilities, and I don’t have the tools or permissions required to access account-related information.

    That said, I do regularly relay recurring concerns, feedback, and trends that I see here and on social media to the appropriate teams when relevant.

    When submitting a support ticket, it helps to be as clear, concise, and detailed as possible. Including relevant information up front makes it easier for the support team to investigate and assist effectively.


  • Companion App Update
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    this was a small regression which fortunately did not impact functionality, and was fixed on 6.4.9 - thank you!


  • Now its something different
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Any specific card I should try? I have just tested on Android too and the buy/sell/quick sell process works as expected for me.


  • Now its something different
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    I have tested the app at release and right now on iOS (6.4.7/6.4.6) and it did not generate any errors for me for buy, sell or quick sell.

    Could you provide more details?


  • Stubs missing because of slow apps
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    this seems to be an issue fit for opening a dedicated support ticket!


  • Companion App is *blazing fast* now!
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Thank you, MLB The Show Team! Great Job!


  • App being real slow fetching data
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    I’ve updated the Card loading behavior so that “Trends” and “Completed” tabs load independently from "Current Orders", which should improve initial page responsiveness. Testing version 6.4.6


  • App being real slow fetching data
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy!

    I am going to run some diagnostic tests and see what I find 😉


  • MOBILE APP NOTICE
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Thank you for the suggestion! I've updated the popup to hide for 24 hours when dismissed in upcoming version 6.4.5


  • MOBILE APP NOTICE
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    what Phone Model / Phone OS are you using? There is an X button on the right-top corner of the notification for dismissal, does that not work for you?


  • Please provide device info when reporting an issue, thanks!
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    it would be useful if you could include these details in your posts (when reporting an issue):

    Phone Model (hardware, iPhone 15)
    Phone OS (software, iOS 26.4.1)
    App Version (6.3.0)
    

    p.s. Support tickets are always the preferred way to report an issue!


  • Market Bots
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @aaronjw76_MLBTS

    Thank you for pulling me into this thread, I recently started working on some anti-bot strategies.
    Personally, I would avoid reCAPTCHA as I believe it would negatively affect honest users...
    I am confident we can mitigate this issue, but we are surely against a phenomenon that continues to gain momentum.

    I encourage you submit investigation tips to my DMs to help gather information on 3rd parties like CENSORED.


  • App crashing when I click buy or sell order amount
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Hello, I see the app still "under review" - I wish I could do more!


  • App crashing when I click buy or sell order amount
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    I finally have an update. App version 6.2.6 was submitted for review and it should be available to Android users very soon.

    Normally, the review is done in under two hours, often quicker.

    Thank you for your patience and support!


  • Companion App Support
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    is this related to the buy/sell crash on Android? We are looking into it!


  • App crashing when I click buy or sell order amount
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Thank you for the reports, investigating the crashes now.


  • Face Scan Ideas
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @mhenry23_PSN I have accidentally replied from my personal account.

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