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@feegore_psn said in Update 4/26 - server, maintenance, update:

@doxci_mlbts said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN my account finally has all 3 platforms on a single account! Thank you for looking into this and resolving it! I was able to successfully unlink my Xbox account and relink my PS account. Will need to validate my consoles show my previous progress.

Edit: progress is back! Thank you thank you thank you!

So my MLBTS account shows everything linked. But my in-game process is still wiped. Checked PS4/PS5 and XSX. Do I need to unlink my Xbox to get all my original PS progress and content back?

I Unlinked my Xbox and when I checked my PS5 all my progress was restored. If that doesn’t work, Unlink your PS5 account and Relink it and choose your proper progress path and it should work

@cristianmds-_mlbts said in Update 4/26 - server, maintenance, update:

@doxci_mlbts said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN my account finally has all 3 platforms on a single account! Thank you for looking into this and resolving it! I was able to successfully unlink my Xbox account and relink my PS account. Will need to validate my consoles show my previous progress.

Edit: progress is back! Thank you thank you thank you!

I still have the same problem you had, how can I solve it?

I logged in using my MLB account on the site, it showed no links whatsoever. Logged out, logged back in using MLBTS credentials and both consoles were linked with Unlink button there and progress restored. It could be happening in waves, but it seems like a lot of people have had progress restored today

@naptownwolf_psn said in DEVS PLEASE HELP = Linking Issue STILL not fixed for me:

I'm hoping the message that says linking is still down means they are still resolving our issue. Fingers crossed.

Where are you seeing this message? I don't see any banner for maintenance or anything.

@feegore_psn said in Update 4/26 - server, maintenance, update:

@do_xci_psn said in Update 4/26 - server, maintenance, update:

@feegore_mlbts said in Update 4/26 - server, maintenance, update:

@jlafont1_psn said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN Unfortunately both my XBL and PSN accounts remain linked to one another. All my pre-order content from the Jackie Robinson Edition is still missing.

gamertag XBL: JLafontNYC

I’m in the same unfortunate boat. Hopefully @Victor_SDS_PSN and the team can provide some update.

I believe once the linking maintenance is done, we'll see the Unlink button back on the account with the Xbox and PS updated. Once we are able to unlink, we can relink to the account that has our proper progress and it should resolve this, but in game there is still no option to Unlink anywhere...

I think it’s done? I see my MLBTS account and it has prompts to link. I just can’t unlink my PSN/XBL stuff still

I see the same thing, but the Unlink button doesn't even appear for me in game or on the site. I'm thinking further maintenance is needed or that specific part of the issue isn't resolved. I sent another ticket.

@feegore_mlbts said in Update 4/26 - server, maintenance, update:

@jlafont1_psn said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN Unfortunately both my XBL and PSN accounts remain linked to one another. All my pre-order content from the Jackie Robinson Edition is still missing.

gamertag XBL: JLafontNYC

I’m in the same unfortunate boat. Hopefully @Victor_SDS_PSN and the team can provide some update.

I believe once the linking maintenance is done, we'll see the Unlink button back on the account with the Xbox and PS updated. Once we are able to unlink, we can relink to the account that has our proper progress and it should resolve this, but in game there is still no option to Unlink anywhere...

@victor_sds_psn said in Update 4/26 - server, maintenance, update:

Hiya folks!

Just wanted to chime in with an update:

• We recently deployed some server side updates that reduced the number of "server exception" errors players were seeing. We will continue to monitor and prioritize server stability as we move forward.
• We have server maintenance scheduled for 4 AM PT on Tuesday 4/27 (tomorrow). If all goes according to plan, this maintenance will include a fix to the unlinking issue that users have been reporting to us here on the forums.
• And yes, we have a game update in the works. I can't go into details, but it includes many fixes to reported issues and more. Stay tuned for more info.

Thank you all for your detailed reports and patience while we work to smooth things over.

The unlink button seems to have disappeared from the site altogether for me. It looks like i can actually sign into my mlbts online account again thoigh where my progress is. Is this still being worked on so we can unlink and relink correctly?