@victor_sds_psn said in Server Stability 4/21/21 - UPDATE:
Hey folks-
We're aware of slow and/or unstable server performance many of you have experienced and brought to our attention. Our team is working to diagnose and resolve the underlying issues, more updates to come. Thank you for your patience.
Update 7:19 PM PT 4/21/21
Servers are now back online. We will continue to monitor and work to improve stability.
Victor,
While the issue was acknowledged I'd like to ask a few things about how this was handled and the why's of it.
Why did it take so long for SDS to acknowledge there was a problem? This has been known for hours as Post were made and I am sure the Servers are continuously monitored by someone.
What is actually causing the issue? Instead of a quick statement, "They are back online". A statement of why this occurred could help clear up some false statements about what the community thinks.
Why is there a direct problem between the game and the website? Are they on the same server? Is there an underlying issue of too much going on at once that is causing problems on both sides?
Why is this an issue every year with MLBTS? While I am sure the group never wants this to happen. The past should tell SDS something drastic has to change. This can't go on.
If an issue arises again, maybe issue a quicker acknowledgement and warn those who put time and effort into the game only to find it was for nothing but an Error Occurred.
No compensation is needed for something that cost nothing but time. But for those who are losing stubs and cards, something has to be done to make it right.