SDS support is brutal
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For the last two weeks whenever I try to play DD my game crashes. I am fine going through the menus and marketplace but if I play an online game I can’t make it through the first inning before my entire application crashes and I get error code ce-108255-1. I’ve tried every fix recommended by play station for that code, even factory resetting my ps5, still crashes. To make things worse, I found out it’s not just online modes I crash in, I was crashing while playing storylines yesterday. I’ve made multiple tickets to SDS for support as the game is literally unplayable for me, yet I’ve had radio silence. I would love for them to just give me the generic “we are working on it” response because then at least I’ll feel like it’ll be fixed one day. I spent over $100 on this game it’s unplayable, I’ve gone back to Fortnite lol, I just want to be able to play again.
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@BlueJaysBoy28 said in SDS support is brutal:
For the last two weeks whenever I try to play DD my game crashes. I am fine going through the menus and marketplace but if I play an online game I can’t make it through the first inning before my entire application crashes and I get error code ce-108255-1. I’ve tried every fix recommended by play station for that code, even factory resetting my ps5, still crashes. To make things worse, I found out it’s not just online modes I crash in, I was crashing while playing storylines yesterday. I’ve made multiple tickets to SDS for support as the game is literally unplayable for me, yet I’ve had radio silence. I would love for them to just give me the generic “we are working on it” response because then at least I’ll feel like it’ll be fixed one day. I spent over $100 on this game it’s unplayable, I’ve gone back to Fortnite lol, I just want to be able to play again.
Disc or digital copy of the game?
How old is the console?
Is there a warranty on the console?
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@x814xmafia digital, and it’s a launch console but I’m almost 100% sure it’s a game issue as I’ve seen a few people on these forums have the same issue and I only experience the crashing on this game. Since I can’t play mlb anymore I’ve gone back to other games and I’ve had zero issues