Account Reset? 4/4/24
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@pug87yoni tickets? I’m not seeing that anywhere. I haven’t had a single ticket answered
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@mistymountain nope, still an issue for me. I've just restarted DD and am now persuing a refund from Sony
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@xxBREAKHOLExx said in [Update 9:33 PM] Account Reset? 4/4/24:
For 3 days now, when I try to enter any sort of mode it immediately goes back and then pops up error code 108255-1. I can see my packs and progress in the app but can't get the game to load at all! I've tried everything it says and even called PS support who says it's a game issue. Anyone else having this specific problem??? Please help!
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I no longer care about current progress. If sds would just give me my exact team on a new account. I’ll create 3 new accounts. Xbox, PlayStation, and theshow.com. Link them altogether. I only want my current squad, cards I’ve collected. Wouldn’t this work?
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@x814xmafia done all of that.
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Now I can't even unlink my account at all... and it even reset my level 5 back to a zero. Some people don't even get reset... I get reset twice???? Wtf
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I am back!!! I have been on this thread and everywhere a while!!!!!! Be patient they will recover! I got it all back! Finally. I'd like to thank Gatorade, tequila, and vodka got me through all the doubt in my heart
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Just curious, is anyone having an issue where you can see everything you own/progress in companion app but generally crashes everything you try to go into any mode? Been getting same error code for 3 days now.
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Any one else having this issue where it is not letting you unlink your PlayStation account? It seems like all my account progress is back and can link Xbox but I can not link or unlink my PlayStation where I actually play. Thanks
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@lewissdoesntshred
I have the exact opposite.
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@thegypsytaco yea it’s super frustrating I just was able to link my Xbox account to the show account and all my progress showed up in the companion app but nothing for my PlayStation account. Hopefully someone reaches out or actually responds.
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@lewissdoesntshred Very strange ordeal. I finally got the hey we are gonna get another set of eyes
on your account ASAP email. Maybe there is hope 
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I had a good email session with support last night (shoutout Manny) by the sounds of it they are fully focused on getting the accounts back. The issue i am having with linking my Nintendo account is an ongoing error (I never had this before) and is also something they have been working on since launch so for Nintendo players its going to be awhile by vibes i got but for everyone else it sounds like they are definitely working on getting accounts back.
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That’s good news.
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Got my account yesterday after a bunch emails to and from Miguel( thx man). Everything is in order now
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Has anyone had any issues with you getting a loss and not showing up on your game history? Yesterday I was 13-0 and logged off for the day well I log on today and it says I am 13-1. The weird part is my ranked hasn’t changed I’m still in the 700’s. I went to my game history to check and I don’t see a lost in the past 15 games lol which I know I’m going to have plenty of loses. Just thought it was very odd. @Victor_SDS_MLBTS
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@Hey_zeus07 said in [Update 9:33 PM] Account Reset? 4/4/24:
Has anyone had any issues with you getting a loss and not showing up on your game history? Yesterday I was 13-0 and logged off for the day well I log on today and it says I am 13-1. The weird part is my ranked hasn’t changed I’m still in the 700’s. I went to my game history to check and I don’t see a lost in the past 15 games lol which I know I’m going to have plenty of loses. Just thought it was very odd. @Victor_SDS
If ranking hasn't changed; why worry about it?
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They got my Xbox and ps accounts both sinking! Thank you
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8 days have passed and the problem is still not resolved
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Idk what they've done but somehow they've pulled my account from the dead. Received an email last night Aus time and checked this morning and it was all back
