Account Reset? 4/4/24
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@VelvetThunder_x_PSN said in Account Reset? 4/4/24:
@JestersDead13 dude y’all gotta be realistic haha seriously come on y’all. Sometimes these situations are incidental. I want a working product like everyone else but it’s unrealistic to expect a flawless product without any possible issues.
never once have I played a game in my entire life that wiped all my progress and pre order bonuses whilst I was playing the game I have 90 hrs in. No one expects perfection this game its the last thing from it, [censored] has major issues that still go unresolved every year we would just like to be able to play a gamemode in the game that we payed 100 beans for its ridiculous.
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@Dolenz this is exactly on point man
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@Victor_SDS time to hand out free packs with bonus diamond players if you ever fix it. Not some lame diamond players either.
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I had everything done..all my story lines T/ a all new programs 21 teams collected ...I need my stuff back all my pre orders are gone fix this and fast please
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@Justillien again, I didn't buy a product to be a beta tester. Figure out the problems in house before releasing it to the paying public. That's how programs used to work. But now in the era of online updates, seems like people are getting lazy and accepting the malfunctions. Guess I'm too old for the "new" gaming companies.
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Lost everything. Account reset to 0. Logged into the app and still says I have everything but the game itself has me at 0. Tried the account link and it’s saying my username is wrong even though the app says otherwise. Account link ain’t working for me. Praying they get it back at some point today.
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@Victor_SDS I attempted to link my account and when I did so it said that I am at 1 rank with no stubs and jo progress. This is unacceptable!!!
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7 hours still not fixed
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Knowing SDS they will do a "fix" that only works for like 50% of people and then everyone else will be ignored
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@Justillien said in Account Reset? 4/4/24:
Honestly let me start fkn troubleshooting at this point these guys are probably sleeping like babies in their san diego studio apartments not worried about fixing this any time soon who knows if there even will be a fix atp if the supposed issue is everyones accounts getting "unlinked" when niggas like me didn't have an account on this goofy [censored] website [censored] beyond me atp im boutta just crash out
You DO have an account on the forum. If you didnt; you wouldn't be able to post. Your username is what's in blue and whatever you have set as a password.
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@Victor_SDS Both my accounts linked say level 1 or 0 and 0 stubs as if they both got completely wiped i played 9 ranked seasons game i actually even have the gamer tag and exact time of someone i played in battle royal there has to be some record of my old team playing in your servers/system meaning theres has to be a way to get my team back.
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@BanEmeraldPlains I made a post about this in the other channel but same exact issue for me. Last night, however, it showed my MLBTS account as what it should be but I didn’t choose that option cuz of the disclaimer… now both at 0 like you say. They better be able to restore it!
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I want to know what i am getting in return for this? I paid for the game and I bought stubs. Even when my account is restored, I have lost time using your product that I paid to use. Make it right.
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I wish I would’ve known this earlier. I’m completely screwed had over 220 hours of play had all the collections done finally and all the programs completed and now they’re all gone.
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@Victor_SDS any ETA on the fix?
If our accounts really are nuked, we deserve to get the confirmation so we can start the applicable refund procedures. I'm about $200 deep, including the game itself.
This is truly unbelievable.
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@Victor_SDS I use my PlayStation account to login to the companion app/website and it tells me to logout of that and log into the show account. How do I do that if I use my face to login
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What am I even relinking? I play on ps5 only so this is beyond stupid. You guys need to just quit and sign over the rights to EA sports or anyone else at this point. You had people prepay for a game that had issues at launch and kept having issues daily it feels like. Unacceptable
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I’m guessing this did not affect everyone? Because my account did not have the unlinking issue.
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@VRB-Apathyy said in Account Reset? 4/4/24:
7 hours still not fixed
How many people do you think work at SDS in the middle of the night?
It's currently 8am PST. -
How about you [censored] APOLOGIZE for something like this instead of merely saying you're aware of it?
SDS's communication this year is awful. Just awful.
