For those Who’ve gotten the shaft...
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What would cause this to happen without a power loss? I started a Tampa Bay MTO last night, I am on game 74 and got the error. I have not quit any game and played continuously from start to game 74 in one sitting. Get on today and get the authentication error.
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I backed out without advancing after the message and went back in and it is fine now.
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Do you guys turn off your system from the MTO screen? Maybe that’s the issue. I’ve never had this, but I always back out to the main menu after it saves. Just trying to think of something.
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@MikeTheSpike23 said in For those Who’ve gotten the shaft...:
@ItsaCanesthing said in For those Who’ve gotten the shaft...:
@MikeTheSpike23 said in For those Who’ve gotten the shaft...:
@eatyum said in For those Who’ve gotten the shaft...:
I mean, yes it sucks, but on SDS's end they would not be able to tell the difference between a power outage and a rage quit, it looks the same on their end. People would just always lie about it being their power if SDS started overturning everything.
Yea I fully understand that but at the same time I think dashboarding or quitting should be allowed in a sense. If you’re going to grind out 5-7 hours for 50 or more affinity rather than the quick showdown modes then why is dashboarding a big deal?
I do wish something was in place though. I sent the picture in of the outages in our area to no avail, but I get it, you want to stop cheaters. But even those who do abuse the dashboard method I wouldn’t consider cheaters. Just gonna take them longer to grind.Mike,
Is the dashboarding message or as I like to call it the "last chance" message just for that particular MTO run or is it for ALL future runs regardless if you switch teams?Believe it only involves that particular MTO restarted with Yanks and it’s hasn’t shown
I did confirm with SDS today that when this occurs, it only flags that particular save file. Still pretty harsh losing progress on that particular MTO, but at least it doesnt prevent you from doing a new one or others.
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@MikeTheSpike23 said in For those Who’ve gotten the shaft...:
@eatyum said in For those Who’ve gotten the shaft...:
I mean, yes it sucks, but on SDS's end they would not be able to tell the difference between a power outage and a rage quit, it looks the same on their end. People would just always lie about it being their power if SDS started overturning everything.
Yea I fully understand that but at the same time I think dashboarding or quitting should be allowed in a sense. If you’re going to grind out 5-7 hours for 50 or more affinity rather than the quick showdown modes then why is dashboarding a big deal?
I do wish something was in place though. I sent the picture in of the outages in our area to no avail, but I get it, you want to stop cheaters. But even those who do abuse the dashboard method I wouldn’t consider cheaters. Just gonna take them longer to grind.As much as the AI cheats I would call it a fair draw
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You get 3 or 4 chances.
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@bjannan said in For those Who’ve gotten the shaft...:
You get 3 or 4 chances.
I’d say no more than three. It did it to me after twice.
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I never dashboarded or powered off or anything. Got the error randomly after I beat a mission. I didn’t know what it was and kept playing. Then got it again after winning the season. It’s such bs. Emailed and waiting to hear back. It’s a glitch on their end and I shouldn’t be penalized for it.
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@jetguy35 said in For those Who’ve gotten the shaft...:
It’s a glitch on their end and I shouldn’t be penalized for it.
Agreed.
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SDS should give the benefit of the doubt to a person who takes the time to explain the issue. Seriously, call it "delighting the customer" and grant the game-value-only points...
I'm puzzled when comparing similar real-world customer service where items with actual monetary value are sent to delight the customer...
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@NatsChampions19 said in For those Who’ve gotten the shaft...:
@jetguy35 said in For those Who’ve gotten the shaft...:
It’s a glitch on their end and I shouldn’t be penalized for it.
Agreed.
Lol this guy
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Same experience here as mentioned above, Authentication error after ALCS with the Angels some time ago. Finished World Series after the last game update indicated it was fixed, same issue. Have sent all relevant screen shots to SDS support, hoping there's a resolution. I'm guessing the MTO save file is corrupted somehow. Will update here with any news.
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@squishiesgirl said in For those Who’ve gotten the shaft...:
@NatsChampions19 said in For those Who’ve gotten the shaft...:
@jetguy35 said in For those Who’ve gotten the shaft...:
Agreed.
Lol this guy
A guilty pleasure of mine as well.
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@OUMarcus said in For those Who’ve gotten the shaft...:
SDS should give the benefit of the doubt to a person who takes the time to explain the issue. Seriously, call it "delighting the customer" and grant the game-value-only points...
I'm puzzled when comparing similar real-world customer service where items with actual monetary value are sent to delight the customer...
@Collin_SDS : Maybe look at this post while you're at it. RE: Customer Delight
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@OUMarcus said in For those Who’ve gotten the shaft...:
@OUMarcus said in For those Who’ve gotten the shaft...:
SDS should give the benefit of the doubt to a person who takes the time to explain the issue. Seriously, call it "delighting the customer" and grant the game-value-only points...
I'm puzzled when comparing similar real-world customer service where items with actual monetary value are sent to delight the customer...
@Collin_SDS : Maybe look at this post while you're at it. RE: Customer Delight
Ive been waiting almost 10 weeks for a real answer to why I still have not received any MTO Team Affinity points, I have tried to reach out through multiple outlets and my only response so far was a 7 day ban from the forum for "bumping" a thread that was asking why this hasnt been fixed yet
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@davisonkj17 said in For those Who’ve gotten the shaft...:
@OUMarcus said in For those Who’ve gotten the shaft...:
@OUMarcus said in For those Who’ve gotten the shaft...:
SDS should give the benefit of the doubt to a person who takes the time to explain the issue. Seriously, call it "delighting the customer" and grant the game-value-only points...
I'm puzzled when comparing similar real-world customer service where items with actual monetary value are sent to delight the customer...
@Collin_SDS : Maybe look at this post while you're at it. RE: Customer Delight
Ive been waiting almost 10 weeks for a real answer to why I still have not received any MTO Team Affinity points, I have tried to reach out through multiple outlets and my only response so far was a 7 day ban from the forum for "bumping" a thread that was asking why this hasnt been fixed yet
Yesterday, @Collin_SDS had deleted a benign tongue-in-cheek comment of mine from a different thread. It annoyed me, so I bumped this one again.
It makes me sad to see where their priorities are...
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