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Ticket response

Scheduled Pinned Locked Moved Diamond Dynasty
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  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #7

    @adamhitsdingers_MLBTS said in Ticket response:

    The community seems to not have any faith in SDS making things right so we might just have to take this L fellas. Brighter days are around the corner…… hopefully

    No idea on the timeframe for a reply as I don't know if different tickets get sent to different areas (what you experienced compared to a bug/Mini Seasons ticket).

    But they should eventually answer you.

    I assume you filed it via the website by selecting the ? in a circle?

    As for what they will do .... They can jump onto the main servers and see everyone's transaction/pack history.

    If you did lose this card, not saying you didn't, they will have visual proof it was listed and should refund you the card.

    Now, if it's selling for less than it was when you first listed it; they won't compensate for that loss.

    adamhitsdingers_MLBTSA 1 Reply Last reply
    0
  • adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTS
    replied to Guest on last edited by
    #8

    @X-FREEZE-OFF-X_PSN said in Ticket response:

    @adamhitsdingers_MLBTS said in Ticket response:

    The community seems to not have any faith in SDS making things right so we might just have to take this L fellas. Brighter days are around the corner…… hopefully

    No idea on the timeframe for a reply as I don't know if different tickets get sent to different areas (what you experienced compared to a bug/Mini Seasons ticket).

    But they should eventually answer you.

    I assume you filed it via the website by selecting the ? in a circle?

    As for what they will do .... They can jump onto the main servers and see everyone's transaction/pack history.

    If you did lose this card, not saying you didn't, they will have visual proof it was listed and should refund you the card.

    Now, if it's selling for less than it was when you first listed it; they won't compensate for that loss.

    I'm optimistic, thanks for the reply.

    1 Reply Last reply
    0
  • Tylerslikewhoa_XBLT Offline
    Tylerslikewhoa_XBLT Offline
    Tylerslikewhoa_XBL
    wrote on last edited by
    #9

    I lost 6 Trouts. Where’s my stubs

    adamhitsdingers_MLBTSA Tuke7-1_MLBTST 2 Replies Last reply
    0
  • adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTS
    replied to Guest on last edited by
    #10

    @Tylerslikewhoa_XBL said in Ticket response:

    I lost 6 Trouts. Where’s my

    @Tylerslikewhoa_XBL said in Ticket response:

    I lost 6 Trouts. Where’s my stubs

    How did you get 6 trouts lol

    1 Reply Last reply
    0
  • Tuke7-1_MLBTST Offline
    Tuke7-1_MLBTST Offline
    Tuke7-1_MLBTS
    replied to Guest on last edited by
    #11

    @Tylerslikewhoa_XBL said in Ticket response:

    I lost 6 Trouts. Where’s my stubs

    A few years ago, I left my controller on the floor one day while I went to do something else, and by time I returned, my 4 year old quick sold Trout and a couple others on me. Lesson learned LOL

    1 Reply Last reply
    0
  • solidsnake_222_PSNS Offline
    solidsnake_222_PSNS Offline
    solidsnake_222_PSN
    wrote on last edited by
    #12

    SDS responded to my ticket a couple of hours ago and restored 25 cards that vanished from my sell orders during the server outage. Thanks SDS!

    adamhitsdingers_MLBTSA 1 Reply Last reply
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  • DeanoTheDilf_XBLD Offline
    DeanoTheDilf_XBLD Offline
    DeanoTheDilf_XBL
    wrote on last edited by
    #13

    I’m still missing my future stars Corbin Carrol it just sucks man I bet I won’t get a response

    1 Reply Last reply
    0
  • adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTS
    replied to Guest on last edited by
    #14

    @solidsnake_222 said in Ticket response:

    SDS responded to my ticket a couple of hours ago and restored 25 cards that vanished from my sell orders during the server outage. Thanks SDS!

    I need your luck!

    1 Reply Last reply
    0
  • Ownisher2112_MLBTSO Offline
    Ownisher2112_MLBTSO Offline
    Ownisher2112_MLBTS
    wrote on last edited by
    #15

    I lost a Paul Goldschmidt during last Sundays server crash, submitted a ticket and never even got a ticket received email

    adamhitsdingers_MLBTSA 1 Reply Last reply
    0
  • adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTSA Offline
    adamhitsdingers_MLBTS
    replied to Guest on last edited by
    #16

    @Ownisher2112_MLBTS said in Ticket response:

    I lost a Paul Goldschmidt during last Sundays server crash, submitted a ticket and never even got a ticket received email

    Me neither but are we supposed to?

    1 Reply Last reply
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