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(These are just MY opinions. Everything is not black and white. There are nuances to each point.)
Point 1 2 months of bad communication with player base (Example): Server goes down for 8+ hours, not one word from any of the social media contacts not one word about anything while still advertising game content during said down time. (I know they have scheduled tweets that does NOT excuse 0 response on social media for hours) https://twitter.com/MLBTheShow/status/1407322481069854722 (scroll through the comments section)
Point 2 Unacceptable amount of server interruptions, downtime, and Challenge Failed (Example) Here are the server outage reports from Down Detector for MLB the Show 21 June - https://ibb.co/YLPL1qz May - 1) https://ibb.co/rb24jJv 2) https://ibb.co/Gpc6YLQ April - 1) https://ibb.co/hyqyDQt 2) https://ibb.co/mDmh5yc
Point 3 Multiple ways to "freeze" the game (Example)
Point 4 Multiple amounts of random Disconnects from server (Example)
Point 5 Recycled Innings Programs that are completed within hours (Example)
Point 6 Headliner cards that are not usable (Example) (1) https://twitter.com/MLBTheShow/status/1407352679744131073 --- https://ibb.co/VWRpTVG (2) https://twitter.com/MLBTheShow/status/1403336212820201472 --- https://ibb.co/s5yVfTn (3) https://twitter.com/MLBTheShow/status/1395771376120864768 --- https://ibb.co/gy4XFnT (4) https://twitter.com/MLBTheShow/status/1392102197094195200 --- https://ibb.co/1mXh4Cm
Point 7 Player Program cards that do not see the field (Example)
Point 8 Events with SUB PAR rewards (Example)
Point 9 BR Flawless reward with 64 contact . . . https://ibb.co/yF8HbN2
Topps Now reward (within 7 days of BR reward) https://ibb.co/WvhPkPD
Point 10 The Windows (Example)
Point 11 Bad Baserunning (Example) https://www.youtube.com/watch?v=8mopHmnQZyc
Point 12 No PCI foul balls https://www.youtube.com/watch?v=fb9CbpPYTJY