WHAT IS GOING ON?

[whitesoxfan24]

I have not been able to play consistently for more than about 15 minutes at a time. You never know if your ranked game is going to count because of the “unhandled server exception” that happens EVERY TIME after any game, so you’re taking a chance of wasting one hour of your time. I also got an AL Central Team Affinity pack, selected Jose Berrios, collected him and now he’s just magically gone from my roster. Still says he’s collected, but I don’t have the card.

I’ve been a Show lifer, but this is crazy. I know there is a lot going on especially with the cross gen and platform, but SOME communication would be nice as to what is happening/causing the issues and when they realistically hope to have this fixed. Something that is supposed to be so fun and a release has turned into something so frustrating. Obviously the servers are the issue, but what exactly is it? Do they not have enough server space to handle the traffic, etc?

Can you please give us some insight into what is happening and when you think there is a chance it will be fixed?