PSA: Don't Link both PS and XBOX Accounts!
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Happened to me. Go to game, my profile>unlink account. Should log you out, so do the same step except now link account. Follow the link, and if you are logged in on the website, log out from there and start over. Link the account that does not say it will reset your stats.
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The unlink account doesn't exist for me in game, just link. On the site here I have the option to unlink but when I click it just sends me back to the login screen and nothing happens. Somebody owes me a bunch a money for all my preorder stuff that is gone now, not to mention all the progress and stubs I earned over 4 straight days of non stop playing.
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@kyllin_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:
The unlink account doesn't exist for me in game, just link. On the site here I have the option to unlink but when I click it just sends me back to the login screen and nothing happens. Somebody owes me a bunch a money for all my preorder stuff that is gone now, not to mention all the progress and stubs I earned over 4 straight days of non stop playing.
This really is ridiculous. I had 8 years of online stats saved on my universal profile and now everything is reset to zero. Not to mention (again) everything that's been lost. I'm going to try and go through Playstation directly for a refund since I can't get any help from here, on Twitter or even a response to the ticket I submitted.
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Same thing for me - Unlink account on the website just takes me to the login screen for my MLB The Show account, and then returns to the account page without doing anything. If I try to link through the link code it gives an error message. Right now it says my PSN account and XBox account are linked and my The Show account is "Not Connected"
I can see my progress on the website, but not in game. Not sure what to do! -
it gives you the option of which account to pick. if you pick the console that stays primary, if you pick mlb the show website then it resets your account. you have to unlink and you should get your inventory back
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how is this even a thing? this is ridiculous
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@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
it gives you the option of which account to pick. if you pick the console that stays primary, if you pick mlb the show website then it resets your account. you have to unlink and you should get your inventory back
How do you unlink? I'm having the same experience as plaxus said above with being stuck in a loop.
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@sobay310_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
it gives you the option of which account to pick. if you pick the console that stays primary, if you pick mlb the show website then it resets your account. you have to unlink and you should get your inventory back
How do you unlink? I'm having the same experience as plaxus said above with being stuck in a loop.
the only fix I have seen has been from trying to unlink in game at your profile, other than that I am not sure
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@sobay310_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:
Just a heads up so you all don't end up being crapped on like I just was. If you link both your XBOX and PSN ID's to The Show, it sets you back a default. I lost all my stubs, progression I made over the last four days and pre order bonuses. Everything is wiped out. Now I have to try and hunt down someone who can help me. At this point, I just want a refund to end this nightmare launch.
when you are viewing your inventory on shownation does it show what you should have or did that get wiped out as well?
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@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@sobay310_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:
Just a heads up so you all don't end up being crapped on like I just was. If you link both your XBOX and PSN ID's to The Show, it sets you back a default. I lost all my stubs, progression I made over the last four days and pre order bonuses. Everything is wiped out. Now I have to try and hunt down someone who can help me. At this point, I just want a refund to end this nightmare launch.
when you are viewing your inventory on shownation does it show what you should have or did that get wiped out as well?
Yep, it's all gone. Even the stubs. I submitted a ticket, but it would be great if someone from the support team at least acknowledged there is an issue via a post or tweet.
Appreciate you trying to help!
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Having the same issues as everyone else
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@sobay310_psn said in PSA: Don't Link both PS and XBOX Accounts!:
@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@sobay310_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:
Just a heads up so you all don't end up being crapped on like I just was. If you link both your XBOX and PSN ID's to The Show, it sets you back a default. I lost all my stubs, progression I made over the last four days and pre order bonuses. Everything is wiped out. Now I have to try and hunt down someone who can help me. At this point, I just want a refund to end this nightmare launch.
when you are viewing your inventory on shownation does it show what you should have or did that get wiped out as well?
Yep, it's all gone. Even the stubs. I submitted a ticket, but it would be great if someone from the support team at least acknowledged there is an issue via a post or tweet.
Appreciate you trying to help!
So I just linked and unlinked my account here. log out of your account here, when you log back in log into your show account. it will have red icons under either playstation or xbox which ever you have linked. click to unlink it. log out and log back in with either your xbox or playstation account and it should be unlinked. It worked for me, let me know if that helps.
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@whtmke19 I see those unlink buttons. I click the xbox one, log back in and it still shows linked. I'm at the point where I think I need to go for a walk or at least put some time into my actual work day, lol.
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@sobay310_MLBTS man that sucks, hopefully they can help you out. hope you have a great rest of your day.
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Yeah im still having same issues as @sobay310
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@sobay310_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
it gives you the option of which account to pick. if you pick the console that stays primary, if you pick mlb the show website then it resets your account. you have to unlink and you should get your inventory back
How do you unlink? I'm having the same experience as plaxus said above with being stuck in a loop.
I’m in the same loop. Posted on other threads, Reddit, discord, tweeted at them and submitted a ticket. Lost everything, and on top of it, we are unable to get the day 5 Giambi unlock, etc until fixed. Not to mention missed daily rewards.
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@feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:
@sobay310_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
it gives you the option of which account to pick. if you pick the console that stays primary, if you pick mlb the show website then it resets your account. you have to unlink and you should get your inventory back
How do you unlink? I'm having the same experience as plaxus said above with being stuck in a loop.
I’m in the same loop. Posted on other threads, Reddit, discord, tweeted at them and submitted a ticket. Lost everything, and on top of it, we are unable to get the day 5 Giambi unlock, etc until fixed. Not to mention missed daily rewards.
Wouldn't it be nice to, at the very least, have some sort of post or tweet from them saying they are aware of the issue and working on a fix? Just horrible.
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@sobay310_psn said in PSA: Don't Link both PS and XBOX Accounts!:
@feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:
@sobay310_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@whtmke19_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
it gives you the option of which account to pick. if you pick the console that stays primary, if you pick mlb the show website then it resets your account. you have to unlink and you should get your inventory back
How do you unlink? I'm having the same experience as plaxus said above with being stuck in a loop.
I’m in the same loop. Posted on other threads, Reddit, discord, tweeted at them and submitted a ticket. Lost everything, and on top of it, we are unable to get the day 5 Giambi unlock, etc until fixed. Not to mention missed daily rewards.
Wouldn't it be nice to, at the very least, have some sort of post or tweet from them saying they are aware of the issue and working on a fix? Just horrible.
100%, at least acknowledge the problem. Hopefully it’s fixed soon. Sorry to hear we’re commiserating.
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@pennstatefencer said in PSA: Don't Link both PS and XBOX Accounts!:
@the_dragon1912 said in PSA: Don't Link both PS and XBOX Accounts!:
If you unlink the account you get your progress. What they should be more clear about is that Whalen you link accounts, you more or less make a new account, and that's why the progress is wiped
I think it has to do with the order in which you do things, right? I could be wrong, but I think if you create an MLB The Show account and then link a console account, The Show account is dominant and shows no progress. If you create an MLB The Show account, then log out and log back into your console account and link The Show account from there, then the console account is dominant and your progress remains. I think that's what I did when setting up mine and it all worked out fine. I have not tried linking my Xbox account yet though. I think I'll wait until the servers aren't actively on fire.
This.
It works but the problem was that while their instructions are clear, they weren’t clear about what to locate the instructions.
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@feegore_mlbts said in PSA: Don't Link both PS and XBOX Accounts!:
@feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:
I wish I saw this before I linked everything. Lost everything. Should I tried to unlink now? I submitted a ticket.
Note, the site will not let me unlink the accounts. When I click ‘unlink’, it prompts me to confirm acknowledging that it could give me a loss, logs me out, and the accounts are still linked. What a hot mess. Lost everything.
You’re logged into your show account. Log out and login to your console account.
