Missing PS5 version

[fredyellowone_PSN]

Hey!

So i just put my code for PS5 entitlement but nothing happened. I then decided to put PS4 disc into the tray and my PS5 system decided to download PS4 version.

So now i am wondering... where exactly I should click to make my edition change to PS5?

Thanks!

[AuntPMomma_PSN]

I need the same info. Very frustrating!!

[haught-e3_PSN]

Anyone have any tips if I preordered the Jackie Robinson deluxe but have the digital ps5?

Didn’t realize you needed to use the disc?!?!

[L3ftyLuck75_PSN]

You need to go to PS Store and d/l the PS5 Upgrade for FREE. I would delete the PS4 version so you arent eating up storage and re-d/l the PS5 version after you do the upgrade.

[Blind_Bleeder_PSN]

After the PS4 version installs, press the options button and select PS5 Full. That's where the upgrade shows after you've entered the code. I think if the description was upgrade instead of entitlement people would understand the process better.

You need to leave the PS4 disc in. This is an upgrade, not a free version in the store.

[fredyellowone_PSN]

Not working.

[TwistedHunter_PSN]

@haught-e3_psn said in Missing PS5 version:

Anyone have any tips if I preordered the Jackie Robinson deluxe but have the digital ps5?

Didn’t realize you needed to use the disc?!?!

So it took me forever yesterday to figure this out. Hopefully this helps. First, the game code slip that comes with the game doesn't give you the PS5 digital.version, it's only for the double dailies, gold pack and bat skin. The PS4 disc will be needed to be inserted into the PS5 in order to play it.
This is where i found this out.
Now, the following worked for me. Insert the disc into your PS5, once the game shows up on the screen, one of two, move over to the game, press down to bring up the trophies, and streams from people. On the right you should see the game icon aswell, there it should say "PS5 Upgrade" select it to download PS5 version. Note again, the PS4 disc will need to be inserted for you to be able to play the PS5 version. The other option is once you have inserted the disc and it shows up, select it and press the options button, it should give you an option to select the game version, from there select PS5. (You can also delete the PS4 version from there if you wish). Hopefully this helped a bit.