I need help! Network Error: An Unhandled Server Exception Occurred
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@pistol27pete said in I need help! Network Error: An Unhandled Server Exception Occurred:
Interesting. But I a little confused as to why it would be the router since I've been playing DD since the game launch totally fine and nothing has changed. The router I have is a Netgear but it's not the Nighthawk, it's a Netgear N300 wnr2000. Do you think I should try upgrading it?
Then I stand corrected. My issue started in July. Constantly getting disconnected from DD. It was the cheapo Charter Spectrum router. But if you already have a Netgear router, then I have no clue.
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@pistol27pete said in I need help! Network Error: An Unhandled Server Exception Occurred:
Interesting. But I a little confused as to why it would be the router since I've been playing DD since the game launch totally fine and nothing has changed. The router I have is a Netgear but it's not the Nighthawk, it's a Netgear N300 wnr2000. Do you think I should try upgrading it?
It could be a firewall issue. If your NAT type is set to strict, you might have connectivity issues. Try to put your PS4 device in DMZ (demilitarized zone) to work around a possible firewall and as a result will put your NAT type to Open. You can Google your router model on how to do this.
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Same issue for me. It happened this morning for me right after I played a conquest game
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@slamdunk_316 said in I need help! Network Error: An Unhandled Server Exception Occurred:
Same issue for me. It happened this morning for me right after I played a conquest game
Happened to me after the 8th inning Showdown
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I actually remembered that I have a Netgear Nighthawk R7000 sitting around and I booted that up and connected to that network. I set up the IP Address and WiFi Mac Address from the PS4 and added it under Address Reservation in the LAN settings. I also enabled the Default DMZ server with the IP address of the PS4 (192.168.1.3) and set NAT Filtering to Open. Booted up the Show and still getting the same error. Not really sure where to go from here. FWIW when I check connection status on the PS4 NAT type is Type 2 and Proxy Server is set to Do Not Use. Super frustrating.
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I can actually access the Community Market in the Show but when I actually try to purchase a card for example it spits out the error. Weird.
@oo_Sevonne @Xx__K-Ho__xX at least we are all having the same issue. I opened a ticket with SDS and two different people responded that they are going to have their team look into it. If they respond back I'll post what they say to this thread.
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That would be helpful. I’m having the same issue as you. Played a little this morning, rage quit a game and got the error when trying to load up DD. I can play all the non online modes, and when I first load up the news tab is updated and working. When I try to get into DD, it gives me that error and then everything acts as if I’m offline. I’ve tried going back on for the last 6 hours and haven’t been able to.
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I have that same thing with the News Tab. When I first login it is updated but then when I load DD it gives me the Network Error and the News Tab says I'm offline. Also couldn't hurt if a few of us open support tickets to light a fire under them.
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What’s the email to open a support ticket?
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I emailed them at theshow@playstation.sony.com and also open an Account Issue over at https://theshow.sonysandiegostudio.games/hc/en-us
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so this isn't a network wide issue? is anyone able to get into dd?
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I am not. It doesn’t seem to be the usual server down issue. Many of the people I’ve talked to have said they can get on with no problem. There’s an SDS forum from last year where someone had the same issue and “kept trying” until it eventually just let them in. But no it seems like this is more on our end somewhat, no a server wide outage
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the thing is i have turned wifi off, and tried to log into the market place from my phone(on data), just to see if it was in my wifi settings... it won't allow me to get to the marketplace that way either. so i don't think its related to that at all.
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It def isn’t WiFi related like someone suggested. I’ve been able to get onto Warzone and other online games that use PS+.
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was able to play a game on the show 19 but nothing still on 20
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Just tried again and still nothing. I put in a ticket as well so hopefully one of us gets an answer soon
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So I logged into my other account on my PS4 and I was able to access diamond dynasty with no problem. So it has something to do with our specific accounts.
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I've had the same issue all day as well
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there is an update tonight i guess so maybe that fixes it
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I’m hoping it does
