Player Lock: 3/4 of the Cycle, no boosts

[DanielFeces_PSN]

Odd thing happened in MTO:
Player locked as Acuna, I go 3-6 with a double, triple, and homerun. I did strikeout in my first at bat however. My home run tied the game in the bottom of the 9th with two outs, and my triple in extras provided the winning run.
When I left the game however, announcers were saying “Acuna wasn’t on his game today”. I get no player boosts and receive a snowflake for my team momentum, despite winning in extra innings.

Has this happened to anyone else? Is there a fix?