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Accidentally purchased packs refund?

Scheduled Pinned Locked Moved Diamond Dynasty
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  • LadySwampfox_XBLL Offline
    LadySwampfox_XBLL Offline
    LadySwampfox_XBL
    wrote on last edited by LadySwampfox_XBL
    #1

    I have a habit of moving through the menus quickly. Twice today while I was moving through the menu to open packs I got in Conquest, I accidentally went to the Buy Packs menu and bought the April spotlight pack. 50,000 stubs gone. From those two accidental pack purchases.

    Is it possible to get a refund of stubs?? I swear it is way too easy to do this by accident.

    1 Reply Last reply
    0
  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    wrote on last edited by
    #2

    No refund, if they do it for you then everyone will want that as well, just gotta be more careful

    LadySwampfox_XBLL 1 Reply Last reply
    1
  • LadySwampfox_XBLL Offline
    LadySwampfox_XBLL Offline
    LadySwampfox_XBL
    replied to Guest on last edited by
    #3

    @sbchamps17_NSW said in Accidentally purchased packs refund?:

    No refund, if they do it for you then everyone will want that as well, just gotta be more careful

    Man. Sucks. The least they could do is make the UI bring up the packs menu first, NOT the buy packs menu

    1 Reply Last reply
    1
  • dap1234567890_PSND Online
    dap1234567890_PSND Online
    dap1234567890_PSN
    wrote on last edited by
    #4

    I must say I have never "accidentally" bought packs. There are a number of buttons that must be pressed before one actually buys a pack. There doesn't need to be additional buttons nor more warnings. Maybe, people who tend to just not pay attention to what they are doing in the menus should pay attention more. SDS has plenty of issues, but this is not an SDS issue. This is an operator error that is completely, and easily, preventable!

    LadySwampfox_XBLL 1 Reply Last reply
    5
  • TheGoaler_PSNT Online
    TheGoaler_PSNT Online
    TheGoaler_PSN
    wrote on last edited by TheGoaler_PSN
    #5

    The way they have the store this year is predatory, as one user mentioned earlier in the season. I tapped the buy button on a Gold starter pack real early on. I wasn't too happy, but pulled some good Golds. SDS thinks they're slick. The store this year sux, and their trickery is not funny. To lose 50K stubs like that is bulldangy!
    I totally disagree with the poster above me who must work for SDS. The store was never like this.

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  • LadySwampfox_XBLL Offline
    LadySwampfox_XBLL Offline
    LadySwampfox_XBL
    replied to Guest on last edited by
    #6

    @dap1234567890_PSN said in Accidentally purchased packs refund?:

    I must say I have never "accidentally" bought packs. There are a number of buttons that must be pressed before one actually buys a pack. There doesn't need to be additional buttons nor more warnings. Maybe, people who tend to just not pay attention to what they are doing in the menus should pay attention more. SDS has plenty of issues, but this is not an SDS issue. This is an operator error that is completely, and easily, preventable!

    Honestly I think my controller is part of it? Serves me right for getting an off brand wired controller lol

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    0
  • LadySwampfox_XBLL Offline
    LadySwampfox_XBLL Offline
    LadySwampfox_XBL
    wrote on last edited by
    #7

    Eh it’s whatever. I’ll make the stubs back eventually.

    dap1234567890_PSND 1 Reply Last reply
    1
  • dap1234567890_PSND Online
    dap1234567890_PSND Online
    dap1234567890_PSN
    replied to Guest on last edited by
    #8

    @LadySwampfox_XBL You're not the first to not pay attention to the warning and you won't be the last.

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  • DodgerMatt93_NSWD Offline
    DodgerMatt93_NSWD Offline
    DodgerMatt93_NSW
    wrote on last edited by
    #9

    Hope you pulled something good 😕

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    0
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