Forum wide moderators
Yes, and as I mentioned in my reply to you on Discord, @josephkes123_xbl , resist the urge to open more than one ticket as that could potentially make it take longer for them to get to you and others.
As long as you got the confirmation email, you should be good!
You did the right thing in submitting a ticket to Support. They field a lot of tickets, as you can imagine, but they will get back to you as soon as humanly possible.
Thanks for adding your thoughts here, all. Team is investigating and I'll follow-up with them first thing tomorrow.
@josh1879_psn -- I'll DM you for more details.
@Royals_Jay7_PSN -- can you give me your league's name so the team can investigate? Thanks in advance!
@Marlin_Legend_PSN -- can you give me your league's name so the team can investigate? Thanks in advance!
The team is working on some optimizations and we expect to share more on that soon.
On the evening of Sunday, June 7th, we discovered an issue that prevented XBOX players from connecting to our servers. Unfortunately, this coincided with Weekend Classic, preventing many of the affected players from completing their games.
XBOX players that didn't finish their Weekend Classic runs will receive compensation directly to their accounts based on their individual Weekend Classic rating. Here's how that compensation breaks down:
0-499 rated receives a 5 Show Pack bundle
500-699 rated receives a 20 Show Pack bundle
700-799 rated receives a NO-SELL Weekend Classic Choice Pack
800+ rated receives a Weekend Classic Choice Pack
Players should expect to see these items in their inventory sometime within the next 24 hrs.
Thank you!
Today, we are taking action against a number of accounts that violated our Terms of Service by participating in an exploit within the WBC Mini Seasons activity.
This is the first step in our enforcement efforts, and we reserve the right to take further action against accounts that participated in this exploit, or any other violation of our Terms of Service.
These actions are intended to help maintain a fair and balanced experience for all players and prevent similar violations in the future.
We're also working on a fix that will restore the WBC Mini Season’s rewards that were temporarily adjusted to mitigate this exploit. We expect to share more information in the near future.
Old School was last week. L&FBs is this week.
I don't want to speculate too much, but the fact that it's still showing Old School could be a visual bug? I'd have to confirm that with the team though and I could very well be wrong.
I can't make any concrete promises at this point on what the future might or might not hold, but I can share it with the team.
I mainly just wanted you all to know that I see the feedback and appreciate it, and will add it to my running list.
