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    Can't login to the app
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy!

    Is this issue affecting iOS, Android or both? thank you


  • Can't login to the app
  • S SDS_JoeK_PSN

    Thanks for sharing here, guys. The team will be looking into this one.


  • Game is unplayable after update
  • S SDS_JoeK_PSN

    @ArcPrime126_XBL -- We do use Twitter to communicate certain issues at certain points, but a lot of it comes down to how widespread a given issue is among the player base.


  • Can't login to app
  • S SDS_JoeK_PSN

    Thanks, @DrBear100_PSN!


  • Companion App V7.0.5 is out
  • S SDS_JoeK_PSN

    Thanks for sharing your experiences here, everyone. I'll share them with the team.

    In the meantime, a friendly reminder that one support ticket is sufficient, and opening multiple tickets may actually make resolving your issue take longer.

    Thanks again!


  • Game is unplayable after update
  • S SDS_JoeK_PSN

    The team is looking into this one. Thanks for flagging!


  • Game won’t load past the start screen
  • S SDS_JoeK_PSN

    The team is looking into this one. Thanks for flagging!


  • Unplayable after the Switch 2 update.
  • S SDS_JoeK_PSN

    The team is still investigating here, but we're tracking it.


  • App as slow as ever
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    I passed the information to the adequate team!


  • App as slow as ever
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    the network congestion has been addressed, and the slowness measured in the last 24h should have been cleared now!


  • Companion App V7.0.5 is out
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    There is a confirmed network congestion. Our team is at work to determine the cause.


  • App still slow
  • S SDS_JoeK_PSN

    As we've already got a thread that is discussing this, please add your contribution here: https://forums.theshow.com/topic/84973/companion-app-v7.0.5-is-out/20?_=1792702407081

    Thanks!


  • Unplayable after the Switch 2 update.
  • S SDS_JoeK_PSN

    Thanks for flagging this. I'll share with the team today.


  • How prevalent is cheating in H2H games in MLB The Show 26?
  • S SDS_JoeK_PSN

    @unclevinny___psn -- I can't speak to these players messaging you, of course. There are lots of variables there. I can tell you that the in-game reporting features are the best/easiest/quickest way to give the team the info it needs to investigate and take action on potential cheating.


  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy,

    I executed a few sweeps and bans - the market seems a little better now!


  • WBC Mini Seasons
  • S SDS_JoeK_PSN

    @sbchamps17_NSW -- thanks for the ping on this. I'm following up on it.

    Did you ever submit that ticket, and if so, can you DM me the ticket number? Thanks!


  • Ranked Cheating is at Unprecedented Levels
  • S SDS_JoeK_PSN

    Without going into detail and potentially giving bad actors helpful info, I can tell you that we take action on accounts that we can verify are cheating regularly.

    As always, we encourage you to use the in-game reporting tools to report anyone that you legitimately suspect of cheating.


  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @LadySwampfox_XBL noted!


  • MLB Companion app
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @ChuckCLC_PSN

    Android developer mode turn off
    

  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    Howdy and happy Tuesday!

    Besides the individual issues experienced by those who were accidentally caught in the tight algorithm, how's the market feeling?


  • New Mini Seasons Error
  • S SDS_JoeK_PSN

    Hey folks,

    I looked into this a bit and found a similar bug that was fixed earlier this year. I've forwarded it to the team along with a summary of this thread so they can investigate further.

    Appreciate you all flagging this here. Thanks!


  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @sbchamps17_NSW me never stop


  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @YTLTomZ_XBL you're back in!


  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @theedge-ar_XBL You're cleared


  • How is the Community Market feeling (9)
  • Manu__SDS_MLBTSM Manu__SDS_MLBTS

    @gopokes1399_XBL welcome back

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