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@pruevas2 said in Nintendo Switch MLB the Show 24 crash:

We're all going to the last MLB publication in X and let them know so that this problem can be echoed and in all the publications that I posted I already told them in the last one that came out for a minute

I am now replying to every new Mlbtheshow24 post on X with a picture of the error screen. I don’t know that it will help but what else has? The fact that there hasn’t even been a “we’re trying to get to the bottom of this” post on here in over 3 days is clearly purposeful. At best it looks to us as customers like SDS has basically said hey let’s just try to get through the Twitch drop weekend because that’s top priority and then we’ll come back to this after that.

@DodgersOnTop said in Nintendo Switch MLB the Show 24 crash:

There is a server maintenance update tonight

Just saw that on X. Let’s all hope it’s significant.

I don’t agree that decency isn’t deserved. We can be unhappy and still respectful.

This being said, many need to get over the “only one week” excuse. If the roles were reversed and it was PlayStation or X-Box that did not work at all, things would be much worse because the player bases are much larger. This isn’t like ordering Salmon at a restaurant and having it overcooked. This is like ordering it and the servers realize they didn’t actually order Salmon and then you’re just waiting at the table while they tell you there’s a problem in the kitchen and it’ll be fixed “sometime”. But you’re not given enough info to know if you should just go home or give it a chance and keep waiting.

Remember that preorder was pushed Hhaaaaaaaaard on this game. If you follow the Show on X it was relentless. You can’t have such an aggressive campaign like that and also say “so it hasn’t worked for the full week at its launch big deal”. This problem persisted AT launch. This does pose the honest question of what amout of time was spent testing vs. spending all resources on pushing for pre-orders and advertising.

I don’t envy the dev’s position on the message boards as they bear the brunt of this. But SDS distances itself from its customers by having very few means of communication.

Remember that most of us STILL want to play this game and see it succeed. But the launch should have been delayed if it wasn’t working, and from what it looks like, this has been the case since early access (or lack there of) for most.

I’ve been in work situations where I’ve had to be the one to send the generic “we’re working on it” responses, it never ever pans out well for companies. That’s where we are at right now.

So yes, everyone should give each other basic decency and respect, this includes not chiming in every two minutes to say “get over it” just because your product is working.

It really seems that the SDS team just left for the weekend and oh well with this issue. There seems to be basically no customer service for a game based largely on engagement with the player community. There only seem to be 4 devs of all SDS employees listed who are actually involved here anymore, at least only 4 of the 30 have posted anything in the last day or so.

I get that this game may not mean everything to people at SDS, but the business look here is an extremely bad. This is THE PRODUCT that SDS is known for. This launch is the week its players wait for alll year. And it seems that SDS essentially said “oh the Switch doesn’t work, oh well we”ll try to figure that out later”. There’s no dev replies on the subject. There’s no help or bug ticket replies other than automated “we likely won’t contact you” ones for several days at this point. No one isn’t aware of this issue.

As a Switch customer this says a few things to me. 1. The switch platform is clearly less of a priority than even previously thought by most MLBTheShow players. 2. There are clearly no streamers that are valued by SDS that are on the Switch (this is an arena I wanted to jump into but life hasn’t quite allowed that, this makes me realize it’s probably not worth the time). 3. Fixes are not seen as an urgent issue for Switch players. Even when fixes happen like a two week outage last year they still wait till an overnight update and don’t acknowledge there was an issue.

At this point the only thing I can see to do is make this issue known on social media channels so all players are aware as well. Customers who use a switch should also definitely not purchase this game at this time if they haven’t already. It seems that the SDS social media post slowed yesterday with just one all day for the game. I think all Switch Users should be posting on X, Facebook, Instagram, Reddit, etc if any official accounts are advertising this game. Currently this is not a fully operational product that is being advertised as a complete and functional game which is categorically false as of now. I hope that changes soon but it does not appear that anything is being done to rectify it. If it were most customers would assume SDS would want us to know that.

@Xx-Pisciotta said in MLB 24: 3/19/24 - Nintendo Switch:

Can you fix this, currently in a freeze off before game even started with a switch user and this dude won't leave, Why do these guys try to play online if they can't

Most switch users can’t even get to a game right now so that might be the issue. We can’t get past the initial tutorial in DD.

It failed. The massive patch failed. Now everyone has been Mackie rosters.

@Manu__SDS said in Dual Accounts:

Howdy,

user/silverq73_nsw and user/silverq73_mlbts - as you can see, the accounts are not the same.

As a point of clarification as well in case it helps anyone figure this out, on the user side the _mlbts and the _nsw do not show up on our end. The user name appears exactly the same for me on both accounts and account pages which is simply @SilverQ73

I’m assuming like me that many of The Show players are baseball fans as well. If you’re a T-Mobile customer don’t forget get into the T-Mobile app (previously called T-Mobile Tuesday) today and claim your free season of MLB.TV so you can watch all out of market games all season long! One of the best perks we get all year.

@Victor_SDS said in MLB 24: 3/19/24 - Nintendo Switch:

Hello all. We are aware that Nintendo Switch can crash in DD and working to get it resolved asap.

Will update when we can. Thank you for your patience.

If you’re being told “don’t say anything” you’re getting extremely bad professional advice. That’s definitely not helping this situation one bit. It’s simply making a whole swath of customers question the integrity of what is going on here in addition to the issue at hand.

I’ve seen a number of players who have said they were able to play initially at early access but at some point it stopped working. Others until a few days ago were claiming theirs worked fine but haven’t seen those post as much recently. Seems like the vast majority like myself have never been able to move past the tutorial so only offline M2O mode works (haven’t played R2TS but apparently that seems to work as well)

@Keyztr0k3 said in CAN ANYONE VERIFY DIAMOND DYNASTY WAS PLAYABLE ON SWITCH:

I played dd on switch for the first 2 days with no issue. Randomly got a crash while playing the event, and another one soon followed. Stuck to conquest but got a couple crashes there too; maybe one in 10 games it would crash, always when bringing in a pitcher for either team. Was still able to stick through it to get 20 event wins and complete team affinity but won’t venture online anymore until the crashes are fixed. Sticking to road to the show and storylines for now.

This is interesting though. Most of us can’t even get I to storylines either without crashing.

@BJDUBBYAH said in Everyone should be FLOODING their socials. They’ve essentially robbed anyone who bought the game on the switch:

@SilverQ73 that’s great. You joined 3 days ago, are you planning on being active on the forum once the issue is resolved?

That’s my whole point.

I mean the first time I bought the game was late in 21 and I was on here all last year but go on with your impeccable journalism

Well all of a sudden the game is down for server maintenance. Perhaps SDS is in the office now and seeing the results of the update