Community Forum

@DSummers- oh, sorry for the false hope then. I assume that's what they're doing and maybe why they haven't announced it. They probably won't even announce it tho. No updates whatsoever and only acknowledging there's a problem.... Crazy. Hopefully yours is fixed soon

@DSummers--back to normal. App was fine the whole time.

It's working again guys! Shouldn't take 24 hours to restore everyone's progress from a backup server but I commend them for finally getting it done.

@sbchamps17 lol. You just stated the differences. In terms of legality/common sense which one is worse? Not being able to gain something or having something you own completely wiped?

@sbchamps17 not being able to play and losing weeks of progress are not the same. They are financially liable for all the money and time lost due to an error I'm their system. When you link a game you're under the impression that all your progress, money and time will be saved until further notice. There was no notice here. A competent company with a game this big would have all of their servers stored on a backup. The worry is that SDS is not a competent company tho. It shouldn't take more than 18+ hours to get access to a backup server and restore the issue. Who says no to a class action lawsuit? This seems to have affected thousands if not more users and has robbed all of those users of their time and money.