From my preorder packs, There were 5 different packs that I lost when trying to open them and the game servers were crashing at launch. 1 was equipment. 2 Balling is a Habbit packs. 2 Regular Packs.
I then lost the Evolution Giambi Card somehow as I’m able to complete the missions and moments just not with the Rookie card as it’s not in my collection.
Then A few days later, I completed the first inning conquest map and obtained 6 packs from competing that. I opened the first pack and the servers crashed again only to come back on and see all 6 packs gone.
I’ve reached out to support via email with no luck of resolving this yet.