Community Forum

Suggestion, With these constant connection problems, it is only fair that they extend the time to complete the first program @Victor_SDS_PSN

With these constant connection problems, it is only fair that they extend the time to complete the first program

Yes again

Ready, ready, I got the button to unlink my account in the game and my progress returned, how do I make sure this does not happen to me again?

From what I see the solutions have not reached everyone at the same time, that is, it is progressing in part, I just want you to make it clear to me, when my turn comes what I should do exactly, enter the web with my mlbts account and then ?

@do_xci_psn said in Update 4/26 - server, maintenance, update:

I logged in using my MLB account on the site, it showed no links whatsoever. Logged out, logged back in using MLBTS credentials and both consoles were linked with Unlink button there and progress restored. It could be happening in waves, but it seems like a lot of people have had progress restored today

perfect I'll wait to see what happens

@bravouniform32_mlbts said in Linked account on The Show website; lost game progress:

@feegore_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@feegore_mlbts said in Linked account on The Show website; lost game progress:

I wonder if I should just unlink my Xbox account and see if that restores my PS content. I may just watch the threads for a bit longer before trying. I was so hopeful when seeing the latest update and seeing everything linked. Then another punch to the gut when loading the game

I cannot tell you in words how freaking mad I was before leaving the house. I have since calmed down a bit but I’m still upset. As a software guy myself I cannot understand how a developer with years of experience could mess something up this bad regardless of adding another platform to the game or not.

I think its the lack of response on tickets, the general infrequent updates or their plan of action that have frustrated me the most. Like I’ve been playing Outriders, that was a rough launch, but at least they were very vocal and active on Twitter/Reddit so that we at least knew we were being addressed. I’m sure they’re looking into this stuff, but it’s tough when you feel invisible. Especially when people have reached out to the media, streamers, etc. and we’re being ignored or told ‘not my problem’. The gameplay was actually great this year, I was LOVING playing. So excited that I wanted to link my PS5 and XSX progression. What a mistake that was, ha.

Exactly, my feelings. What a huge fricken mistake for me to link my Xbox account also. I should have just left well enough alone. Instead, we all missed days of playing on our real accounts and progressing. I was close to getting the first inning boss and I would have had it this weekend if I could have played on my account. I had over 100,000 stubs plus at least 500,000 stubs in cards including all my preorders. PLEASE SDS, DELETE MY XBOX PROFILE FROM MY ACCOUNT!!!!

RT

@doxci_mlbts said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN my account finally has all 3 platforms on a single account! Thank you for looking into this and resolving it! I was able to successfully unlink my Xbox account and relink my PS account. Will need to validate my consoles show my previous progress.

Edit: progress is back! Thank you thank you thank you!

I still have the same problem you had, how can I solve it?

@doxci_mlbts said in Update 4/26 - server, maintenance, update:

@feegore_mlbts said in Update 4/26 - server, maintenance, update:

@victor_sds_psn said in Update 4/26 - server, maintenance, update:

@do_xci_psn said in Update 4/26 - server, maintenance, update:

@feegore_psn said in Update 4/26 - server, maintenance, update:

@do_xci_psn said in Update 4/26 - server, maintenance, update:

@feegore_mlbts said in Update 4/26 - server, maintenance, update:

@jlafont1_psn said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN Unfortunately both my XBL and PSN accounts remain linked to one another. All my pre-order content from the Jackie Robinson Edition is still missing.

gamertag XBL: JLafontNYC

I’m in the same unfortunate boat. Hopefully @Victor_SDS_PSN and the team can provide some update.

I believe once the linking maintenance is done, we'll see the Unlink button back on the account with the Xbox and PS updated. Once we are able to unlink, we can relink to the account that has our proper progress and it should resolve this, but in game there is still no option to Unlink anywhere...

I think it’s done? I see my MLBTS account and it has prompts to link. I just can’t unlink my PSN/XBL stuff still

I see the same thing, but the Unlink button doesn't even appear for me in game or on the site. I'm thinking further maintenance is needed or that specific part of the issue isn't resolved. I sent another ticket.

Are you logged in on your Show account?

I have the same issue. When I log into my MLBTS account, nothing is linked. When I log into my XBL or PSN credentials, they’re still linked together with no option to unlink. Screen shot linked below.

link text

This is exactly what I see on my side as well.

me too @Victor_SDS_PSN

helppppppppppppppppppppppppppppppppppppppppppppppppppppp

i am i ps4, What I can do?

@feegore_mlbts said in Update 4/26 - server, maintenance, update:

@victor_sds_psn said in Update 4/26 - server, maintenance, update:

@do_xci_psn said in Update 4/26 - server, maintenance, update:

@feegore_psn said in Update 4/26 - server, maintenance, update:

@do_xci_psn said in Update 4/26 - server, maintenance, update:

@feegore_mlbts said in Update 4/26 - server, maintenance, update:

@jlafont1_psn said in Update 4/26 - server, maintenance, update:

@Victor_SDS_PSN Unfortunately both my XBL and PSN accounts remain linked to one another. All my pre-order content from the Jackie Robinson Edition is still missing.

gamertag XBL: JLafontNYC

I’m in the same unfortunate boat. Hopefully @Victor_SDS_PSN and the team can provide some update.

I believe once the linking maintenance is done, we'll see the Unlink button back on the account with the Xbox and PS updated. Once we are able to unlink, we can relink to the account that has our proper progress and it should resolve this, but in game there is still no option to Unlink anywhere...

I think it’s done? I see my MLBTS account and it has prompts to link. I just can’t unlink my PSN/XBL stuff still

I see the same thing, but the Unlink button doesn't even appear for me in game or on the site. I'm thinking further maintenance is needed or that specific part of the issue isn't resolved. I sent another ticket.

Are you logged in on your Show account?

I have the same issue. When I log into my MLBTS account, nothing is linked. When I log into my XBL or PSN credentials, they’re still linked together with no option to unlink. Screen shot linked below.

link text

i have this same problem

Thanks for the information Victor, let's hope everything goes well

I understand that these problems and more occur for the launch of a new game, but what I do not understand, worries and annoys me is that on the part of sds they are not giving us the due follow-up, with information even if they are lies but that they show interest Today is 2 days ago that they did not even post anything on their social networks, absolutely no communication, either for better or for worse ...

2 days without saying a word, and the content for which I paid lost, this must be a joke

The worrying thing about all this is that on the part of sds they have already 2 days that they do not give any news ...

I am so desperate to play and progress in the program that I would not mind starting from 0 again, but for that, at least I get the things I paid for, that is, all the benefits of having pre-ordered the JACKIE ROBINSON edition

@alamo130st_mlbts said in Linked account on The Show website; lost game progress:

Anybody have any good news?

Since Saturday I am waiting for some official news for the solution, and incredibly not even through social networks have they published anything since Saturday, not even to promote the game, totally null the social networks of the game, how frustrating is this, wao

that does not work, the account does not log out

Gangallama, the people from the show have not answered your support request yet?