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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter handle I will retweet and tag more people
So something strange I noticed as I’m playing a new file - players from my original progression are showing their parallel level even though I don’t have the cards anymore since the sync . Example Pedro 42 showing parallel 2 in the market place . So it’s strange that part of the file is carrying through but not progression and actual cards ...
@naptownwolf_psn said in Linked account on The Show website; lost game progress:
@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
I got an update from one of my tickets last night
“ There is an issue with unlinking accounts. We're working as best we can to get it resolved. Thank you for your reports and patience.”
Hoping the new week gets things moving in the right direction !!!How long ago did you submit the ticket? I submitted one three or four days ago and haven't gotten anything back @cleavahcleav_MLBTS
I have submitted multiple tickets every day since Wednesday .
I got an update from one of my tickets last night
“ There is an issue with unlinking accounts. We're working as best we can to get it resolved. Thank you for your reports and patience.”
Hoping the new week gets things moving in the right direction !!!
At this point just give me like 500,000 stubs and I’ll start over . I had 7 team collections done all TAs conferences over 40% with 6 players from them was around 270,000 xp- my 2 preorder 42 players . Numerous diamond pulls including degrom
I just want to play and don’t want to waste anymore time.
@gangallama_psn said in Linked account on The Show website; lost game progress:
@billybladez_mlbts said in Linked account on The Show website; lost game progress:
Keep flooding them with support tickets on the issue. Im sending 10-15 a day. Once they hit a certain threshold of the same issue, they have to remedy the situation. It will eventually get to someone high enough up to fix this. Ramon where ya at bud?
I’ve sent 5 myself
How do I submit a new ticket if I already have one open ? I want to send a few more
Has anyone tried to have a friend with the same type console log in as you on theirs and unlink from their game ?
I got a response to my ticket over night . They said to unlink my account ..... it’s so frustrating seems like my issue / ticket wasn’t even read . I hope they know the issue is we can’t UNLINK!!
So is everyone still playing DD from the beginning or just waiting ?
Thanks all I was really hoping to play this weekend I should t of linked to begin with . I was fine all week wtf
@ttuopiex_xbl said in PSA: Don't Link both PS and XBOX Accounts!:
@pennstatefencer said in PSA: Don't Link both PS and XBOX Accounts!:
@the_dragon1912 said in PSA: Don't Link both PS and XBOX Accounts!:
If you unlink the account you get your progress. What they should be more clear about is that Whalen you link accounts, you more or less make a new account, and that's why the progress is wiped
I think it has to do with the order in which you do things, right? I could be wrong, but I think if you create an MLB The Show account and then link a console account, The Show account is dominant and shows no progress. If you create an MLB The Show account, then log out and log back into your console account and link The Show account from there, then the console account is dominant and your progress remains. I think that's what I did when setting up mine and it all worked out fine. I have not tried linking my Xbox account yet though. I think I'll wait until the servers aren't actively on fire.
You are correct. I learned the hard way that there is an order of operations to go with. In my case, this year I am playing on Xbox, so I should have created a Show account and first paired it with my PS account and then after added my Xbox account. At that point I pick using XBox as my primary going forward.
I didn't do that and it showed I had lost everything, but all I had to do was change the primary account on the website to Xbox and all of my progress on Xbox showed again. I lost 30 minutes or so figuring it out, but at least I didn't have to start over.
**how did you set as primary account ? **
@feegore_psn said in PSA: Don't Link both PS and XBOX Accounts!:
I wish I saw this before I linked everything. Lost everything. Should I tried to unlink now? I submitted a ticket.
Did they respond to your ticket I’m still waiting it won’t let me unlink my accounts
Hey I am having trouble unlinking so I can regain my progress on PS4 I lost everything at it won’t let me unlink !