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@brendanrg said in Linked account on The Show website; lost game progress:
I’m still getting the “ An error occurred while trying to link: Platforms exclusivity!” whenever I try to recover my account and link it to my The Show account with my PSN.
Me too. It’s super frustrating.
@feegore_mlbts said in Update 4/26 - server, maintenance, update:
@do_xci_psn said in Update 4/26 - server, maintenance, update:
@feegore_psn said in Update 4/26 - server, maintenance, update:
@doxci_mlbts said in Update 4/26 - server, maintenance, update:
@Victor_SDS_PSN my account finally has all 3 platforms on a single account! Thank you for looking into this and resolving it! I was able to successfully unlink my Xbox account and relink my PS account. Will need to validate my consoles show my previous progress.
Edit: progress is back! Thank you thank you thank you!
So my MLBTS account shows everything linked. But my in-game process is still wiped. Checked PS4/PS5 and XSX. Do I need to unlink my Xbox to get all my original PS progress and content back?
I Unlinked my Xbox and when I checked my PS5 all my progress was restored. If that doesn’t work, Unlink your PS5 account and Relink it and choose your proper progress path and it should work
Interesting. So I unlinked my Xbox account from the MLBTS and it also removed my PS5 link. When I look at my MLB the show on the site, history it’s back. However now I can’t get back into my PSN account and when I’m in game on the PS5 it says my profile is disabled and offline. So, I’m at least getting closer haha. I’m assuming you re-linked with the code provided in-game?
Edit: PSN crashed. That’s why I am disabled and offline.
You were able to unlink your Xbox account? MLBTS doesn't have either of mine linked. But my PSN and my Xbox accounts are still linked to each other only.
LOL, all we need is for PSN to crash too. This is fricken ridiculous
DON'T many have lost all their progress and stubs, including myself. Wait until they have all figured out.
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
I wonder if I should just unlink my Xbox account and see if that restores my PS content. I may just watch the threads for a bit longer before trying. I was so hopeful when seeing the latest update and seeing everything linked. Then another punch to the gut when loading the game
I cannot tell you in words how freaking mad I was before leaving the house. I have since calmed down a bit but I’m still upset. As a software guy myself I cannot understand how a developer with years of experience could mess something up this bad regardless of adding another platform to the game or not.
I think its the lack of response on tickets, the general infrequent updates or their plan of action that have frustrated me the most. Like I’ve been playing Outriders, that was a rough launch, but at least they were very vocal and active on Twitter/Reddit so that we at least knew we were being addressed. I’m sure they’re looking into this stuff, but it’s tough when you feel invisible. Especially when people have reached out to the media, streamers, etc. and we’re being ignored or told ‘not my problem’. The gameplay was actually great this year, I was LOVING playing. So excited that I wanted to link my PS5 and XSX progression. What a mistake that was, ha.
Exactly, my feelings. What a huge fricken mistake for me to link my Xbox account also. I should have just left well enough alone. Instead, we all missed days of playing on our real accounts and progressing. I was close to getting the first inning boss and I would have had it this weekend if I could have played on my account. I had over 100,000 stubs plus at least 500,000 stubs in cards including all my preorders. PLEASE SDS, DELETE MY XBOX PROFILE FROM MY ACCOUNT!!!!
@feegore_mlbts said in Update 4/26 - server, maintenance, update:
@victor_sds_psn said in Update 4/26 - server, maintenance, update:
@do_xci_psn said in Update 4/26 - server, maintenance, update:
@feegore_psn said in Update 4/26 - server, maintenance, update:
@do_xci_psn said in Update 4/26 - server, maintenance, update:
@feegore_mlbts said in Update 4/26 - server, maintenance, update:
@jlafont1_psn said in Update 4/26 - server, maintenance, update:
@Victor_SDS_PSN Unfortunately both my XBL and PSN accounts remain linked to one another. All my pre-order content from the Jackie Robinson Edition is still missing.
gamertag XBL: JLafontNYC
I’m in the same unfortunate boat. Hopefully @Victor_SDS_PSN and the team can provide some update.
I believe once the linking maintenance is done, we'll see the Unlink button back on the account with the Xbox and PS updated. Once we are able to unlink, we can relink to the account that has our proper progress and it should resolve this, but in game there is still no option to Unlink anywhere...
I think it’s done? I see my MLBTS account and it has prompts to link. I just can’t unlink my PSN/XBL stuff still
I see the same thing, but the Unlink button doesn't even appear for me in game or on the site. I'm thinking further maintenance is needed or that specific part of the issue isn't resolved. I sent another ticket.
Are you logged in on your Show account?
I have the same issue. When I log into my MLBTS account, nothing is linked. When I log into my XBL or PSN credentials, they’re still linked together with no option to unlink. Screen shot linked below.
SAME PROBLEM HERE!!