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I had this issue before. I have Comcast internet and would lag out of 4 or 5 games out of 10. I tried sds for help and they gave me few fixes but didn't help. I called Comcast they upped my download and upload didn't help. So I went out and bought a new modem router and disconnected the junk Comcast one and haven't had a disconnect since. It's a Netgear ac1900. I believe it was around $220