RTTS Maxed out attributes and archetype gone

[GREENROBBER_XBL]

I had a maxed out rtts player so I wanted to start a new one. I started a new character and now my old character is still there but the archetype and all of the attributes are of the new one. Is there any way to fix it please help I don’t want all that time spent to be wasted.

[BeardedBacon440_XBL]

I had the same problem. Don't know what happened....I am pretty upset about it....