Why Can’t I Play Online?

[OG_PapaSmurff]

It’s been almost a month and whenever I try to play online, I see “an unhandled server exception occurred.” Every other game is working perfectly fine. Anyone know a fix or can relate to this?

[Mr Kalaspuff_XBL]

I do not know a fix, but I am experiencing the same issue. Despite many messages exchanged with the support team it has been unresolved for more than a month. I have no idea what to do about it, but I can relate without a doubt.