What's going with Fielding

[ScottRohn1_PSN]

I currently have a short stop with 78 fielding and going up. He has no problem with ground balls and pop ups to his general area. But going to the right or left or even forward to get a slow rolling grounder He won't go past two steps and he wont' bend down for the ground ball . Even when the ball is by his feet. If a ball is hit more than 2 feet away in any direction . It's like He hits a wall even while I'm pushing the left stick in the direction of the ball I don't get it

I usually have no problem fielding and actually like it but this is crazy