Where do we go on the this site to report bugs/file a ticket?

[BodamEscapePlan_PSN]

When I had to use it on launch night, I got the link off Twitter but I just spent 15 minutes scouring the site for the "File a Ticket" section and could not find it. I must be blind or something.

[Costa Rica23_XBL]

Here is the link https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003007534