Linked account on The Show website; lost game progress

TBLAIR504_MLBTS

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@tblair504_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@feegore_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@feegore_mlbts said in Linked account on The Show website; lost game progress:

I wonder if I should just unlink my Xbox account and see if that restores my PS content. I may just watch the threads for a bit longer before trying. I was so hopeful when seeing the latest update and seeing everything linked. Then another punch to the gut when loading the game

I cannot tell you in words how freaking mad I was before leaving the house. I have since calmed down a bit but I’m still upset. As a software guy myself I cannot understand how a developer with years of experience could mess something up this bad regardless of adding another platform to the game or not.

Well I unlinked both from my MLBTS account. My MLBTS account now shows ALL of my progress. Unfortunately I can’t try to reconnect my PlayStation account since PSN is down. At least it’s slow but steady progress. Hopefully you have a bit of luck.

For me everything is still gone and nothing that I had before is showing up on my MLBTS account. None of my accounts are linked together and it still shows my PSN and XBL accounts as linked without an MLBTS account attached. I put in yet another ticket but this time it’s for missing items and stubs. Not only am I missing 130,000 stubs but I’m almost missing about 900,000 stubs worth of cards so that’s just great. If they don’t respond by tomorrow I’m going through with the refund and I’ll be done. @Victor_SDS_PSN HELP ME

I take it you hit that button that said if you choose this account all progress will be reset option in red writing? I was too afraid to even touch that in fear of a wipe

Nope. I clicked the other option. If they don’t get back with me I’m getting my money back. Depending on how I feel when PSN comes back online I might just get the freaking refund anyway.

Dang that is truly unfortunate. My issue is now that I can freely link and unlink the accounts to find the flaw in their system, I spent $200 for 300k Stubs which was mistakenly purchased on the Xbox account through my ps5. I had no clue the website made my Xbox account primary. Until after I purchased the stubs and was wondering why I was 30k short and missing my all my ps5 content from the Jackie Robinson version of the game and my DD team was gone. Now I know why smh. They need to be able to actually merge it all together and make the MLBTS account act as the primary account and the psn and Xbox profiles just send their data there. I now have access to my psn content but have no cards I spent $200 on since they tied to the Xbox profile. So I have two separate progressions. One on each console. Can we just marry them together please @Victor_SDS_PSN

Its Dior_XBL

@victor_sds_psn said in Linked account on The Show website; lost game progress:

Did you choose to progress with an MLB The Show account?
If you unlink, your progress will return.

thank you

gigemaggs99_PSN

ok, logged onto Xbox X first, still no data and carry over, it still shows "link" in my profile. I didn't touch it. Shut off Xbox X and went to PS5, loaded PS5 version of '21 and it asked me to select my ball player, the one I created 4/16/2021 or the default, I selected my guy. Then it loaded and all my data, items and DD are in-tack.

I hope it works someday with my progress carrying over to my Xbox X but at this point I'm just happy all my stuff is back on my PS5, the wild thing is I have been playing on my PS4 and it includes that progress as well, all my stubs, daily missions, etc are all back on my PS5.

Thank the LORD.

I'm going to try and make up for lost days, hope to see ya'll on the virtual diamond, as for this thread, I'm going to bow out. it's been a heck of a ride but this is more stress than one needs, video games are supposed to be the relaxing part of my day.

Ya'll have a great one!

PLAY BALL!

brendanrg

I’m still getting the “ An error occurred while trying to link: Platforms exclusivity!” whenever I try to recover my account and link it to my The Show account with my PSN.

BravoUniform32_MLBTS

@brendanrg said in Linked account on The Show website; lost game progress:

I’m still getting the “ An error occurred while trying to link: Platforms exclusivity!” whenever I try to recover my account and link it to my The Show account with my PSN.

Me too. It’s super frustrating.

BravoUniform32

MINE is FIXED!!! I had the button to unlink in game, so I checked the website and I was able to unlink Xbox!!! I linked my ps5 again and I have everything again. I'm not messing with it again. Thanks SDS!!

JLaFontNYC_XBL

@brendanrg said in Linked account on The Show website; lost game progress:

I’m still getting the “ An error occurred while trying to link: Platforms exclusivity!” whenever I try to recover my account and link it to my The Show account with my PSN.

Same

Brendanrg_MLBTS

Yea They unlinked my account for PSN and the show account but now I can’t get my previous progress when I go to connect I get the Error.

mrsirgoofalot_MLBTS

@feegore_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@tblair504_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@brendanrg_mlbts said in Linked account on The Show website; lost game progress:

Not sure what to do right now. I get the error every time I try to link my old account on the show my account page. But it gives the reset all progress button that I haven’t pressed yet. Any ideas?

I’m working with Sony to get a refund. I’ve had enough. Just going to get my money back and be done with it.

I’m about to call too and see if they can refund me my $200 dollars and I’ll just never link the Xbox account to the website again

That’s what I’m thinking about doing. Just starting over with the game pass version on Xbox. Not sure tho, honestly. I have a really really bad taste in my mouth after all of this.

I foolishly bought the physical edition for the steel case. Dumb on my part, because I’m kinda stuck with it. Couldn’t return it.

LOL so I finally just got ahold of someone with Sony on the phone about a refund for the game and in-game purchases and he told me that SDS are the ones that control the refund process for this title so I have to wait for a response back from their terrible customer support so only God knows how long that will be. Their system at Sony wouldn’t allow him to refund any part of the game. At this point it literally feels like they stole my money.

feegore_MLBTS

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@feegore_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@tblair504_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

@brendanrg_mlbts said in Linked account on The Show website; lost game progress:

Not sure what to do right now. I get the error every time I try to link my old account on the show my account page. But it gives the reset all progress button that I haven’t pressed yet. Any ideas?

I’m working with Sony to get a refund. I’ve had enough. Just going to get my money back and be done with it.

I’m about to call too and see if they can refund me my $200 dollars and I’ll just never link the Xbox account to the website again

That’s what I’m thinking about doing. Just starting over with the game pass version on Xbox. Not sure tho, honestly. I have a really really bad taste in my mouth after all of this.

I foolishly bought the physical edition for the steel case. Dumb on my part, because I’m kinda stuck with it. Couldn’t return it.

LOL so I finally just got ahold of someone with Sony on the phone about a refund for the game and in-game purchases and he told me that SDS are the ones that control the refund process for this title so I have to wait for a response back from their terrible customer support so only God knows how long that will be. Their system at Sony wouldn’t allow him to refund any part of the game. At this point it literally feels like they stole my money.

Hopefully they fix yours. I’m really pulling for it to happen. You may get it fixed before a refund, ha

GangaLlama_PSN