Linked account on The Show website; lost game progress
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I'm on PS5 and I've been having the same issue as all of you. From what I've noticed, on the website the accounts are "linked"
I'm beginning to think that it's a visual bug and that they truly aren't and Iinked and I'll explain why. If they were linked, after clicking the "unlink" option it should take us to a confirm page or something like that but it doesn't. The website bugs out and it makes us log in again and again. My account is working normal on the PS4 version of the game (downloaded on the PS5) but not on the PS5 or my XBOX ONE. I went to my friends list on the PS5 version and noticed that I had no friends on that account even though it was working just a few days ago. My theory is that the account data is somehow being wiped leaving people without their players/ stubs. I've also tried to make a new The Show Nation account and couldn't find a solution through that. -
The worrying thing about all this is that on the part of sds they have already 2 days that they do not give any news ...
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@cristianmds-_mlbts said in Linked account on The Show website; lost game progress:
The worrying thing about all this is that on the part of sds they have already 2 days that they do not give any news ...
This thread is 10 days old and we’ve gotten nothing but a working on I three says ago…it’s pathetic.
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@Victor_SDS_PSN Could we please have an update with a little detail as to what the expected resolution is, as well as a timeframe? We understand there are overall server issues that must be consuming priority there, but we in this thread all paid extra for preorder and have not been able to play and progress in the game since the main launch. Just want to know if there's any hope in holding on...
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So something strange I noticed as I’m playing a new file - players from my original progression are showing their parallel level even though I don’t have the cards anymore since the sync . Example Pedro 42 showing parallel 2 in the market place . So it’s strange that part of the file is carrying through but not progression and actual cards ...
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A simple update can go a long way, atleast acknowledge an issue publicly and maybe an ETA - the fact they advertised the s*** out of cross platform progression and then have this is disappointing
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I just asked yet another YouTuber to help us get through to SDS about this issue so we can come off the sidelines and continue to play the game and the response was yet again, "SDS knows about the issue". Were in this on our own.
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Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all
Welcome to the family of people SDS doesn’t give a [censored] about.
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@suga4f33t_mlbts said in Linked account on The Show website; lost game progress:
I just asked yet another YouTuber to help us get through to SDS about this issue so we can come off the sidelines and continue to play the game and the response was yet again, "SDS knows about the issue". Were in this on our own.
They would care more if it was their team that vanished into thin air.
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all
Welcome to the family of people SDS doesn’t give a [censored] about.
Yep. I think we’ve tried everything we could possibly do on our end. A lot of good people here really went out on a limb risking their accounts trying stuff out to help us all, without even the slightest bit of aid from SDS on any of it. Disgusting.
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all
Welcome to the family of people SDS doesn’t give a [censored] about.
Happy to be aboard
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@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all
Welcome to the family of people SDS doesn’t give a [censored] about.
Yep. I think we’ve tried everything we could possibly do on our end. A lot of good people here really went out on a limb risking their accounts trying stuff out to help us all, without even the slightest bit of aid from SDS on any of it. Disgusting.
So does the logging into a secondary account and connecting it to your show account thing only work if you were playing on the PS5 version to begin with or does that not work at all?
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all
Welcome to the family of people SDS doesn’t give a [censored] about.
Yep. I think we’ve tried everything we could possibly do on our end. A lot of good people here really went out on a limb risking their accounts trying stuff out to help us all, without even the slightest bit of aid from SDS on any of it. Disgusting.
So does the logging into a secondary account and connecting it to your show account thing only work if you were playing on the PS5 version to begin with or does that not work at all?
It has worked for some but not all. Not even majority. Worth a try.
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I just don’t understand how some had no issue linking their accounts and then it bugged out for others. There was a part of me thinking the other day what if we all tried to link our accounts when the servers were having issues and that’s why our MLBTS accounts didn’t link to our PSN/XBL accounts but then that wouldn’t explain why we couldn’t unlink them afterwords
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all
Welcome to the family of people SDS doesn’t give a [censored] about.
Yep. I think we’ve tried everything we could possibly do on our end. A lot of good people here really went out on a limb risking their accounts trying stuff out to help us all, without even the slightest bit of aid from SDS on any of it. Disgusting.
So does the logging into a secondary account and connecting it to your show account thing only work if you were playing on the PS5 version to begin with or does that not work at all?
It has worked for some but not all. Not even majority. Worth a try.
I’ve been playing on the PS4 version so I’ve never been on the PS5 version.
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter name?
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I think we are bugging because we linked on the show.com with logging in into PS & Xbox accounts. The proper way to not bug would have been to link via the in game code I believe
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@plaxus42_mlbts said in Linked account on The Show website; lost game progress:
@Victor_SDS_PSN Could we please have an update with a little detail as to what the expected resolution is, as well as a timeframe? We understand there are overall server issues that must be consuming priority there, but we in this thread all paid extra for preorder and have not been able to play and progress in the game since the main launch. Just want to know if there's any hope in holding on...
Lol Victor isn’t responding to anything or anyone. No one from SDS is. If any of my reps treated their customers like this i would fire them in a heartbeat. But there’s no other way to complain. My ticket has been in for a week and I haven’t as much as received acknowledgment of the ticket. SDS is a joke.
I’m personally giving it until Friday then I will contact Sony for a refund of all funds spent and will be filing a report with consumer affairs and consumer protection. I’m also looking into a class action lawsuit but if I go the refund route i won’t be able to do class action unless Sony rejects the refund.
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@alamo130_psn said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all. I’ve sent out a tweet about what is going that has been RT by a couple of YTs and been seen by over 20k people. I’m trying to get the word out and give us a voice.
What’s your Twitter name?
@MUTDad