Linked account on The Show website; lost game progress
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
Does "coming soon" mean today? It's been a week. Does it mean next week? Can you be a little more specific so we're not spending our time checking our accounts? Also, is there any consideration to providing the option for a refund for those of us who were completely screwed by paying $100 for pre-order "incentives" that obviously haven't materialized.
I've been on SDS's side through all the previous [censored] launches, told people to relax, but the lack of communication and blatant ignoring of our posts without so much of a "sorry guys" is really fueling the anger you're seeing around here. We're talking $100 for a product that doesn't work and didn't deliver.
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This is one of the worst experiences I’ve had with video games. First, I feel like I lost $100 and on top of that about 30hrs of grinding. Really, really sucks.
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@sobay310_mlbts said in Linked account on The Show website; lost game progress:
@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
Does "coming soon" mean today? It's been a week. Does it mean next week? Can you be a little more specific so we're not spending our time checking our accounts? Also, is there any consideration to providing the option for a refund for those of us who were completely screwed by paying $100 for pre-order "incentives" that obviously haven't materialized.
I've been on SDS's side through all the previous [censored] launches, told people to relax, but the lack of communication and blatant ignoring of our posts without so much of a "sorry guys" is really fueling the anger you're seeing around here. We're talking $100 for a product that doesn't work and didn't deliver.
I agree 100%. I’m usually pretty quiet, and I have quietly purchased every version of this game over the years. You couldn’t get a more loyal customer than me, and this is how we are treated. Just a time frame please!!!
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@edoalvarez_mlbts said in Linked account on The Show website; lost game progress:
@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
My theshow account now shows no PSN or Xbox account linked so I thought it was fixed. But now when I go to link my PSN I get the platform exclusivity error :(.
I get the same error. Playing on the PS4 version for now.
Did you do anything special to get it working on ps4? Neither version is showing any progress for me
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@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
@edoalvarez_mlbts said in Linked account on The Show website; lost game progress:
@wavytitan_mlbts said in Linked account on The Show website; lost game progress:
My theshow account now shows no PSN or Xbox account linked so I thought it was fixed. But now when I go to link my PSN I get the platform exclusivity error :(.
I get the same error. Playing on the PS4 version for now.
Did you do anything special to get it working on ps4? Neither version is showing any progress for me
I didn't. I think for some reason only my PS4 is tied into my The Show online account and that's why everything is showing up. You are prompted with "local file or server file" in game when you start the PS4 so I would just choose local and if that doesn't work, close the game, delete the game data from system settings and try again but select sever file next time.
Honestly, there's no rhyme or reason to any of this. It's a complete clusterphuk.
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I turned on the PS4 and PS5 version at the same time in hopes of scrambling the server up and it would give me my shitt back. It didn’t work.
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I don’t understand how my The Show account has all my progress whereas the Xbox/PS login credentials have no progress. You’d think it’d just be easy for them to relink the legacy data back to the game.
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@feegore_psn said in Linked account on The Show website; lost game progress:
I don’t understand how my The Show account has all my progress whereas the Xbox/PS login credentials have no progress. You’d think it’d just be easy for them to relink the legacy data back to the game.
Exactly. This should have been an easy fix. Maybe we would have had to make a ticket, but surely somebody in the team would have the tools to just copy and paste. This situation is ridiculous.
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Maybe we should start some sort of hashtag on social media. ??? I don’t know. Perhaps that’ll get their attention.
I understand people are struggling with server connection, but all of us are missing content that we paid for. Not the exact same thing. Although of course the servers matter for all.
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Dang 'ol work got in the way today and I was secretly hoping that while I was out fixing people's plumbing problems I'd come home and be happy to see on this forum that things are up and running, but alas, another day in SDS limbo paradise.
Cheers to everyone that is weathering this storm, perhaps once it's all over and done with we should start an online franchise with the each other, we can be the outcasts or the ditry dozen, band of brothers.
Happy Friday Ya'll!
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So is everyone still playing DD from the beginning or just waiting ?
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
So is everyone still playing DD from the beginning or just waiting ?
I’m waiting, no point in grinding more DD if it’s all gonna be overwritten. I also don’t want CS to accidentally see progress and assign the wrong data. I’m a bit frustrated and also paranoid
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
So is everyone still playing DD from the beginning or just waiting ?
I started. But perhaps that foolish of me, as my content might wipe. I haven’t spent any money though, but I’ve grinded showdown. I’m hoping my accounts merge. But we’ll see. I have no idea how they’ll fix this.
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Same deal, I just opened a ticket with SUpport. it only remembers my XBOX profile although i told it to use my created profile account.
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Is there a way to get rid of an account ? I have Show 21 for ps4 only a d my Xbox account and ps4 are linked but not linked to MLB show account . If I could just get rid of the Xbox account I think my progress would default back to ps4 .... I don’t know how I linked Xbox or why it’s so frustrating !! I can link and unlink Xbox to mlb too but for ps4 it just logs me out . There should be delete a account or something
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
So is everyone still playing DD from the beginning or just waiting ?
I’m waiting, no point in grinding more DD if it’s all gonna be overwritten. I also don’t want CS to accidentally see progress and assign the wrong data. I’m a bit frustrated and also paranoid
And to make even more suckier, double xp weekend is starting. All good will is lost.
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@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
So is everyone still playing DD from the beginning or just waiting ?
I’m waiting, no point in grinding more DD if it’s all gonna be overwritten. I also don’t want CS to accidentally see progress and assign the wrong data. I’m a bit frustrated and also paranoid
And to make even more suckier, double xp weekend is starting. All good will is lost.
Oh I know, for me its 5 been days of no XP earned for 1st Inning (not sure when you lost stuff), and missing the Double XP weekend hurts even more. I truly regret linking my accounts, i was hoping to be able to play on both consoles. But it cost me everything (insert Thanos meme).
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
So is everyone still playing DD from the beginning or just waiting ?
I’m waiting, no point in grinding more DD if it’s all gonna be overwritten. I also don’t want CS to accidentally see progress and assign the wrong data. I’m a bit frustrated and also paranoid
And to make even more suckier, double xp weekend is starting. All good will is lost.
Oh I know, for me its 5 been days of no XP earned for 1st Inning (not sure when you lost stuff), and missing the Double XP weekend hurts even more. I truly regret linking my accounts, i was hoping to be able to play on both consoles. But it cost me everything (insert Thanos meme).
Same - I hope they realize that we haven't been able to play the game for 4 days as we wait hopelessly for someone to help us.
@Victor_SDS_PSN - you gave us an update nearly 24 hours ago that a fix was coming soon. Can we please have assurance that this is still being looked at, and what to expect in terms of a resolution timeframe?
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Double XP Weekend and I can't play because my account reset. I don't want to grind double XP rewards on an account that doesn't have any of my rewards on it. I determined that this account, The_Red, has all my progress saved to it, but somehow another account is made on MLB the Show website with my PSN Red_Devil_Red81, and that account doesn't have any progress saved. Thus, wiping my PS4 of all my progress. It won't allow me to link my PSN to this The Show account that actually has my progress saved.
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@the_red_mlbts said in Linked account on The Show website; lost game progress:
Double XP Weekend and I can't play because my account reset. I don't want to grind double XP rewards on an account that doesn't have any of my rewards on it. I determined that this account, The_Red, has all my progress saved to it, but somehow another account is made on MLB the Show website with my PSN Red_Devil_Red81, and that account doesn't have any progress saved. Thus, wiping my PS4 of all my progress. It won't allow me to link my PSN to this The Show account that actually has my progress saved.
I’m sorry, but welcome to our club of wiped accounters. If it’s any consolation, there’s a lot of us commiserating. Still, sorry to see even more people being impacted. Hopefully we get a fix ASAP.
